Recent Cleaning Posts

Why Seeking Professional Help to Clean a Fire Damage is the Best Option

3/15/2017 (Permalink)

Cleaning Why Seeking Professional Help to Clean a Fire Damage is the Best Option Items affected by soot and smoke damage were cleaned with SERVPRO of Richmond's ultrasonic cleaning system.

No one plans for a fire to erupt in their home or business. Unfortunately, fire damage can occur at any time especially during this time of year. Space heaters, fire places, cooking equipment and candles are all perfect examples that could ignite your home into flames. Some people’s first reaction after a fire is to begin cleaning it up themselves. Here’s why you shouldn’t.

Water Damage – When the fire department responds to a fire in a home or business, they spray gallons of water into your property. The water will get everywhere- furniture, electronics, ceilings, clothing, floors, etc. The longer you wait to remove the water, the faster the damage will set in. Don’t try to remove the water yourself. You will waste valuable time that could be sent soaking up that damaging water. Calling SERVPRO of Richmond is the best option to quickly, efficiently and professional remove the water and to begin remediation to your home or business.

Soot Damage/ Smoke Damage – along with the extensive damage a fire can cause, soot and smoke damage is just as tricky. Smoke will get everywhere and travel throughout your home or business. It will affect everything in your home from furniture, clothing, walls, ceilings and floors. Soot will also be left behind staining walls and ceilings. SERVPRO of Richmond has the necessary products to property remove smoke and soot damage, as well as treating the contents affected by the fire.

Effected Contents – In some cases, a homeowner will discard their personal items effected by fire or smoke damage. This is another reason why you should call SERVPRO of Richmond. We can asses and inspect items to determine whether they are salvageable or unsalvageable. Our team will collect every item and thoroughly document each item to keep track and inventory all contents. A lot of times, we can clean and deodorize the effected contents.

Leave it to the professionals who have been restoring fire damages for over 30 years. We have the people, the tools, the equipment and the experience to handle any size disaster. Don’t try to handle it on your own. Time efficiency is key when it comes to a fire in your home or business.

Carpet and Rug Cleaning - New System!

8/19/2016 (Permalink)

Cleaning Carpet and Rug Cleaning - New System! New Rug Cleaning System

As you may know, SERVPRO of Richmond is widely known for handling fire, water and mold damages professionally and effectively. But, what some people forget is that we offer numerous of other services to home and business owners as well!

Carpet and rug cleaning is a service that we deal with on a day-to-day basis. Even the highest-quality carpet and rugs can show soiling over time. It is important to clean your carpets and rugs regularly, especially ones that have a high traffic rate. As a general rule, you should have your carpets and rugs professionally cleaned every 12 to 18 months. However, children and pets are huge factors that contribute to ware and tare and staining of your carpets and may require a more frequent cleaning. The IICRC (Institute of Inspection Cleaning & Restoration Certification) states that 79% of soil in carpet is dry soil. Vacuuming regularly is key to proper care and maintenance. However, just vacuuming every once in a while is not enough to get a good deep down clean.

We offer a range of specialized cleaning methods such as:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: when color-fastness is an issue

New System

Because we understand that our customer’s rugs are a very valuable material in their homes and business, SERVPRO of Chesterfield is excited to announce a brand new rug cleaning system!

This new state-of-the-art rug cleaning system offers our customers the opportunity to drop off their rugs at the SERVPRO of Richmond office location to be professionally cleaned. With this new system it will allow us to expand our already wide customer rug cleaning services to our residential customers with our new drop off rug service. The system comes equipped with a very large rug cleaning machine, which removes over 90% of moisture from rugs of almost any thickness in 3 minutes or less. This allows even heavy and dense textiles such as ninety-line hand-knotted Oriental rugs, to be processed quickly and efficiently. It also provides an electric hoist system that easily hangs the rugs for efficient drying and storage.

SERVPRO of Richmond will put into effect this new system within the next two weeks and will begin accepting drop off rug cleaning services. For more information, please contact our office at 804.740.6151.

FIRELINE Contents Restoration - Our New System!

8/2/2016 (Permalink)

Cleaning FIRELINE Contents Restoration - Our New System! Our employees being trained on the new FIRELINE system.

SERVPRO of Richmond has recently adopted the FIRELINE system, which has become the most widely used contents restoration production system in the industry. We are always looking for the best tools in the industry to satisfy our customer’s needs and provide them with the best results possible.

What is FIRELINE?

The FIRELINE Contents Restoration cleaning system is designed to thoroughly clean contents affected by soot, smoke damage, and other contaminants. This state-of-the-art, stainless steel construction delivers the ultimate in durability and efficiency, while utilizing the latest advancements in ultrasonic technology. FIRELINE provides consistent, high-quality cleaning results and high-volume production. It also comes equipped with specifically crafted contents baskets to cut down on damages caused by manually handling contents.

The Four Stations

The FIRELINE production system includes APW 4800 Pre-washer, APC 4800 Ultrasonic Cleaners and Oversize RDS 4800 Rinse Detail Station. Each of these units can accommodate three contents baskets simultaneously. The system also includes the TD 8000 High Volume Tunnel Dryer. Designed to keep up with FIRELINE’s high flow production rate, the Tunnel Dryer accommodates up to four contents baskets at a time.

After cleaning the affected contents, each item is carefully wrapped and placed in a specific labeled box to be delivered back to the customer. Trust the experts at SERVPRO of Richmond to professionally clean your contents with precision and care! 

The ElectroClean Electronic Cleaning System

7/14/2016 (Permalink)

Cleaning The ElectroClean Electronic Cleaning System Christie Newman (Marketing & Sales Manager, Lee Cross (Marketing Representative) & Theresa Kelsor (Crew Chief) use ElectroClean to clean inside of TV.

What is ElectroClean?

ElectroClean is a state-of-the-art electronic database program designed to quickly and systematically test items that may been impacted by firesootwater, and other contaminants. This portable computer station keeps an inventory of each item. A three stage testing process provides value to the insured and the insurance company that once the restoration process is complete, the electronics are in working order. The ElectroClean system determines salvageable items and eliminates costly electronic replacement by determining what is restorable versus when replacement is required.

Why ElectroClean?

  • Eliminates the expense of replace electronics when salvageable
  • Items tested before any other process, tested again after cleaning, testing a third time after ozone cleaning
  • On-site inventory, consistent forms/documents, standardized pricing
  • Portable computer testing system with cloud-based database
  • Tests hard drives from computers and provides data recovery

What Can Be Tested?

  • Computers, Hard Drives, Key Boards
  • Printers, Scanners
  • TVs, Wireless Controllers
  • Gaming Devices, Consoles, Remote Controls
  • Speakers, Subwoofers
  • Cables and Electronic Cords
  • DVD players, DVDs, CD players, CDs
  • Radios, Air Conditioners

Technology is not only valuable, but it is something we rely on every day. SERVPRO® of Richmond understands this and therefore has adopted the ElectroClean system to salvea our customer's electronics. We deeply care about the customer and will do everything we can to salvage your personal belongings, making it “Like it never even happened!”