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Water Damage, Act Fast!

4/9/2020 (Permalink)

We Can Provide Mitigation & Reconstruction

When your home or business suffers water damage it’s important to start the mitigation process as soon as possible. The longer moisture sits in walls and flooring, the more damage the structure of your home will suffer. It’s important to call the professionals at SERVPRO of Richmond and SERVPRO of Henrico to handle your water damage quickly and efficiently.

In some cases if water damage is not addressed quickly, it leads to mold growth. Mold thrives where water and moisture is present. Moist and humid surfaces are the perfect breeding ground for mold growth.

When the mitigation process is complete you are left with a partially constructed home or business. No worries! SERVPRO of Richmond and SERVPRO of Henrico can provide mitigation reconstruction. Once all moisture is eliminated from the structure and the non-salvageable walls and flooring are removed, reconstruction can begin.

Rather than having multiple contractors in your home or business, have our team come in and make it “Like it never even happened.”

Hurricane Season 2020

4/9/2020 (Permalink)

How to Prepare for a Hurricane.

This 2020 Hurricane season is estimated to be more active than previous years. It's important to know what to do before it hits to help prevent damage or loss to your property.

List of Supplies

  1. An Emergency Readiness Plan for your family
  2. 3 days worth of water
  3. 3 days of non perishable food for each person or pet
  4. First Aid Kit
  5. Battery Powered Radio or radio alert 
  6. Portable Power bank to charge cell phones
  7. Full Tank of Gas in car
  8. Batteries
  9. Whistle to Signal for Help

How to Prepare Your Home

  • Cover your windows with storm shutter or plywood, or use tape the glass so the broken shards stay together
  • Learn if you are in an area that floods, and how to properly sand bag your home
  • Clean out your rain gutters

If you’ve already experienced flooding or storm damage, don’t hesitate to reach out to SERVPRO of Richmond and SERVPRO of Henrico at 804.740.61.51.

Richmond Sewage Cleanup

4/9/2020 (Permalink)

When your Richmond business experiences damage from a flooded toilet or sewer backup, the sewer cleanup process needs to be addressed by professionals and not handled by yourself. You need to make sure to call in the professionals at SERVPRO of Richmond and SERVPRO of Henrico. Our specialists can dry the area, clean it, and test it to ensure that all harmful microbes and bacteria are gone. Here is what the process might look like:

1. Identifying and Repairing Source of Problem

Once the flooded toilet has been unclogged or the lines cleared, sewer cleanup can begin.

2. Removing Water and Sewage

The bulk of the water must be removed and extracted before anything can be cleaned. Professionals use the proper equipment to remove the water and dispose of it properly.

3. Identifying Salvageable vs. Contaminated Items

Before discarding any items, make sure you take photos to prove the loss to the insurance adjuster who decides how much your policy covers. After most of the contaminated water is gone, individual items are evaluated. Some may be able to be cleaned and saved, but others will have to be bagged and thrown away properly.

4. Drying and Cleaning 

Next, our Production Technicians will finish drying out the affected areas with water extraction equipment. They may have to remove parts of the wall or any insulation that was affected by the contaminated water and replace it with clean drywall. Anything that remains must be disinfected with chemicals that have been specially formulated to combat the contaminants in the sewage.

5. Testing

The final step is vital for making sure that the effort from previous steps was effective. Technicians test for contaminants and hopefully declare your building safe.

Water Damage Tips and Tricks

4/9/2020 (Permalink)

SERVPRO of Richmond and SERVPRO of Henrico would like to share some tips of what you can do if you experience a water damage and are waiting for the professionals to show up and restore your home back to normal.

  • Shut off the water source if applicable
  • Remove excess water by mopping and laying down towels
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs to help lessen water damage
  • Remove Oriental or other colored rugs from wet carpeting.
  • DO NOT use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

Please call SERVPRO of Richmond and SERVPRO of Henrico at 804.740.6151 to handle the water damage and mitigation process.

Always Be Prepared for a Storm

4/9/2020 (Permalink)

After a large storm hits in your neighbor you need food, water, and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. Depending on the nature of the disaster, road conditions may prevent help from arriving in a timely manner and you may be without electricity and the capability to travel.

Your basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days or even weeks. Making sure your prepare a supply kit that contains items that will keep you afloat is paramount.

Everyone is your household should be aware of your supply/emergency kit, where it is located, and what is inside. Hre are some items that are suggested to keep on hand:

  • Necessary Medications
  • Flashlights for each family member
  • Battery-operated radio and clock
  • Extra batteries
  • Bottled water
  • Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants, pet food
  • Non-electric can opener
  • List of important phone numbers
  • First-aid kit

Even if you don't think a storm could affect you this bad, it's always recommend to be prepared just in case. If there is damage to your home, SERVPRO of Richmond and SERVPRO of Henrico will always be here to help!

What To Do if There's a Fire in Your Home

4/9/2020 (Permalink)

Do you know what to do if there is a fire in your house? Check out these steps to ensure you are prepared if a fire erupts in your home:

  • Fight the fire or flee?
    • Don't attempt to extinguish any fire if there is a threat to your safety. If the fire is small and you know how to use a fire extinguisher, you can attempt to extinguish the fire. You must note that fires can increase in size and intensity in seconds, blocking the exit path can create a dangerous atmosphere. 
  • The main priority is to get you and your family members out safely. 
    • Your priority should be to get yourself and your family members out as quickly as possible. Please don't think of picking up your valuables. Timing is very important. 
  • If you see smoke, crawl to the nearest exit!
    • The toxic gases and the super heated air in the smoke makes it more dangerous. Smoke is lighter than air and so it rises above air.

If you experience a fire in your home, call the professionals at SERVPRO of Richmond and SERVPRO of Henrico at 804.740.6151.

We Are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Richmond and SERVPRO of Henrico at 804.740.6151

We Can Handle Biohazard Clean Up

3/12/2020 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Richmond and SERVPRO of Henrico is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Common Biohazard Encounters

Sewage Backups – Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens – We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained SERVPRO professionals clean, disinfect and deodorize the structure.

Crime Scene Residues – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Richmond and SERVPRO of Henrico professionals can clean and restore your property and contents.

Arson and Vandalism – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, our SERVPRO professionals can clean and restore your property and contents.

Moldy Soft Goods Cleaning

2/26/2020 (Permalink)

When you have a water damage in your home, typically the floors, walls and ceilings are affected. Not only does SERVPRO take care of the water damaged structure, but we also clean the affected contents in the home as well. Whether it is clothes, stuffed animals, shoes, purses, etc., SERVPRO carefully packs up the contents and brings them back to our facility to be cleaned.

SERVPRO of Richmond and SERVPRO of Henrico County has state-of-the-art Esporta cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. When the crew arrives to your home after a damage has occurred, our trained professionals with pack up each affected item and thoroughly clean the contents to be delivered back to the customer. This is so important for customers who have items they would rather try and restore rather than replace.

SERVPRO of Richmond and SERVPRO of Henrico County has been fighting fire and water damages for over 30 years and we will continue to make our customers happy by restoring their home as well as their personal contents.

Prepping Your Home for Winter Weather

1/15/2020 (Permalink)

You don’t have to spend a lot of money to get your home winterized. Heating your home is expensive but there are a few things you can do with a low budget that can quickly address problem areas. Follow this checklist of quick fixes to make your home more energy efficient.

  1. Install a door sweep – exterior doors, especially older doors, can allow drafts into your home. A sweep can be installed at the bottom base of the door and can stop the draft from entering your home.
  2. Install weatherstripping – you can seal drafty doors inside the door frame a foam or felt weatherstripping. A low-cost trick to find a draft is holding a candle along the edges of the door and seeing if the flame is moving towards you.
  3. Add attic insulation – although this isn’t a very low-cost option, it can have huge effects on your bill. Use a professional to install this insulation but ask which steps you can perform yourself to lower the cost.
  4. Seal furnace ducts – start by sealing the exposed ducts in the attic, crawl space, garage and basement with high focus on where the ducts and vents come close to the floors, ceilings and walls. Instead of duct tape use a more durable option like metal tape.
  5. Lower the hot water temperature – lowering the temperature to about 120 degrees will save money and the water is still hot enough for dishes, bathing and washing clothes.
  6. Check outside leaks – use caulk for small problem areas or foam sealer for bigger holes and pay attention to chimneys, vents, doors frames, windows.
  7. Cover windows – using your drapes, curtains and blinds can actually have a big impact on keeping the heat inside your home. Although when it is a warmer day, opening the curtains to let the sun warm the room can also be beneficial.