Recent Posts

Why Choose IICRC Restoration Professionals

1/7/2022 (Permalink)

Here at SERVPRO of Richmond and SERVPRO of Henrico we know that when it comes to your home or business there’s nothing more important than the quality of work you receive. Our team studies hard to ensure that they’re up to date on the latest industry standards and techniques and are constantly working to further their restoration knowledge.

Some of our team recently took part in a weeklong IICRC training on Fire and Water restoration before taking their tests to get officially IICRC certified. When you need restoration work done on your property, you can count on SERVPRO to be there with the tools to make it happen. Our team of professionals is ready for your call 24/7, 365 days a year. Please let us know how we can help you make it “Like it never even happened.”

Christmas Tree Safety

11/15/2021 (Permalink)

Christmas time is just around the corner and there’s nothing more exciting than setting up the Christmas tree. Did you know that almost one third of all Christmas tree fires are caused by electrical problems? How about that while uncommon, when Christmas tree fires do happen, they are more likely to be serious?

Follow our list of tips to keep your family safe and help keep your home from suffering any fire damage this holiday season.

  • Picking the tree – Make sure that when you’re looking for a tree that it is fresh and that green needles do not fall off when you touch them
  • Placing the tree – Cut off the end of the base of the trunk before you place it in the stand. Make sure that wherever the tree is located is at least three feet from any heat sources. Don’t forget to water the tree daily to make sure it does not prematurely dry out.
  • Lights – Make sure to check that your lights are meant for indoor use before putting them on your tree. Replace any strings of lights with worn out cords or broken bulbs. Do not forget to turn the lights off when you leave the house or go to bed

Fire damage to your home is always an incredibly unfortunate event, but even more so during the holiday season. Your neighborhood SERVPRO of Richmond and SERVPRO of Henrico is here to help with any fire damage restoration and clean up that you may need following an accident to help get your holiday season back on track.

SERVPRO's Veteran Employee Shares Her Experience

11/1/2021 (Permalink)

SERVPRO of Richmond and SERVPRO of Henrico is proud to honor and support our veteran employees and we hope that you can be a part of our family too! We’ve asked one of our service members to share their experiences with SERVPRO and how SERVPRO could be the right place for you.

Amy Wingfield is one of our Job File Coordinators and served in both the Army and the Army National Guard.

SERVPRO: “Do the skills you learned during your service transfer to your current position here at SERVPRO?

Amy: “My Recruiting and Administrative Assistant roles provided me with the necessary skills needed to fulfill the expectations and requirements of my current position at SERVPRO of Chesterfield. Attention to detail, problem solving, training, time management, and the ability to adapt to many scenarios are some of the skills that have helped me be successful in my position as a Job File Coordinator.”

SERVPRO: “What do you like most about working for SERVPRO?”

Amy: “SERVPRO is fast paced, never the same, and you are learning every day. You can move up in some of the positions by working hard, dedication, attention to detail, and your willingness to go above and beyond expectations. Personally, I like the challenges I face daily in my position as a JFC and I have been supported by management and owners throughout some difficult times. The caring, appreciative environment is wonderful, and they do their best to ensure we know that we are important to the success of the franchises. “

SERVPRO: “What would you tell another veteran who is interested in working for SERVPRO?”

Amy: “If you are driven, want to grow with a company, and are open to learning something new, then your skill set will fit in nicely here. They honor us, show us appreciation for the time we served, and have the old “work hard play hard” thought process. This job can be physically and mentally challenging at times, however being a military member has taught us to push through and complete the mission. I say come join us and carve your path here!”

Our team is dedicated to being a workplace where veterans can feel comfortable and take advantage of the vast set of skills they have acquired throughout their service. If you think SERVPRO would be a good fit for you, we would love to hear from you.

SERVPRO of Richmond is IICRC Certified

10/28/2021 (Permalink)

We at SERVPRO of Richmond and SERVPRO of Henrico strive to provide the best possible service that we can to our customers, and that’s why our employees are IICRC certified! But what does IICRC certification mean and why is it important for you?

IICRC is The Institute of Inspection Cleaning and Restoration Certification. This sets the standard for the cleaning and restoration industries. There are many different courses our technicians study:

  • Applied Structural Drying Technician (ASD) – This course teaches technicians how to dry out water damaged structures as efficiently and effectively as possible using state of the art monitoring, extraction, and drying equipment.
  • Carpet Cleaning Technician (CCT) – This course covers fabric identification, cleaning chemicals, pre-inspection, and the proper cleaning techniques for both residential and commercial applications
  • Applied Microbial Remediation Technician (AMRT) – Technicians learn how to perform mold and sewage remediation techniques while making sure the health and safety of workers and occupants is protected
  • Fire and Smoke Restoration Technician (FSRT) – In this class technicians learn about the different types of smoke and fire damage, cleaning procedures and odor/deodorization.
  • Odor Control Technician (OCT) – Here technicians learn techniques to mitigate and remediate odors caused by sources like mold, smoke, urine, decomposition and more.
  • Upholstery and Fabric Cleaning Technician (UFT) – This class covers fiber identification and cleaning methods as well as how to identify issues such as shrinking, bleeding, crowning, or distorting before they occur
  • Water Damage Restoration Technician (WRT) – Technicians learn to deal with sewer backflows, water losses, and contamination such as mold, as well as how water damage can affect the structures of both residential and commercial buildings

These classes and certifications mean that SERVPRO has the knowledge to make your commercial or residential loss “Like it never even happened.”

Are You Ready for This Upcoming Winter Storms?

10/26/2021 (Permalink)

Incoming winter storms can be an exciting time for everyone, with so much fun to be had playing in the snow, however winter storms can also bring a lot of problems if you aren’t prepared.

One of the biggest issues in winter storms is power loss. With ice on the trees and the snow getting heavy, branches inevitably fall and can take out power lines leaving you without electricity and potentially also no heat!

  • Make sure that you and your family have plenty of flashlights and fresh batteries for them in case of a power outage, and most importantly make sure that everyone knows where they are in the house so that they’re easier to find when the lights go out and you need them most.
  • If you know a storm is on the way, charge your devices (phones, computers, radios, etc.) before the storm hits, and consider purchasing a power bank for the extra boost in case you need it.
  • Blankets and candles are important to keep around for warmth, just be sure to blow out your candles before you leave the room.
  • Stock up on water and non-perishable foods as you may not be able to travel on the roads if the storm creates difficult driving conditions. It’s helpful to also have some food on hand that does not need to be cooked in case the power is out and you can no longer use your appliances.
  • Always try to avoid traveling during a winter storm, but if you do have to travel during the storm always carry a blanket, water, some extra layers, and a fully charged cell phone in case you get stuck and need help.

Getting snowed in can sometimes be scary but as long as you’re prepared you can spend the time having fun with your family and not be concerned about your safety.

SERVPRO of Richmond Board Up Services

10/25/2021 (Permalink)

When your commercial property suffers an interruption to your operations time is of the essence to get back up and running again. SERVPRO of Richmond and SERVPRO of Henrico is proud to offer you emergency restoration and recovery services 24/7, 365 days a year, so you know when you go with SERVPRO, we’ll do our best to get your business functioning again as fast as possible.

  • The first step to emergency restoration and secondary damage protection is securing the property. Our professionals provide Board-Up services for any properties who have compromised entries or openings after damage occurs.
  • The second step in the process of emergency restoration is secondary damage mitigation. This is damage to your property due to factors that are caused by the initial disaster.

Here at SERVPRO we offer board-up services to any property that needs to protect any entries or openings to the building that may be compromised.

Whether its from storms or wind, break-ins, fires or vehicle impacts SERVPRO is here to help protect your business from more damage after the fact so give us a call at 804-740-6151.

Why Choose SERVPRO of Richmond to Handle Your Damage?

10/20/2021 (Permalink)

When your home or business is faced with damage from storms, fire, or mold it’s easy to assume the worst. SERVPRO of Richmond and SERVPRO of Henrico believes that there is no loss too big for us to handle. We have the resources required to respond as fast as possible to help mitigate any further damage to your property and the knowledge to feel confident that we can make your loss “Like it never even happened.”

What makes SERVPRO so special?

  • Our employees are constantly learning the newest mitigation strategies and techniques with state-of-the-art equipment to make sure your home or business gets the best possible service we can offer.
  • We are an IICRC Certified firm. The Institute of Inspection Cleaning and Restoration Certification program means that you can rest assured our team has gone through extensive training and perform at the best of their abilities.
  • We are family owned and operated. Our franchise team has over 35 years of experience serving our local community, with one of the largest franchises on the east coast. While we are locally owned, we still have the resources of a national company giving us the ability to respond faster and giving you the peace of mind you need when a disaster affects your property.

Are you Prepare for Winter Weather, RVA?

10/15/2021 (Permalink)

Are you ready for this year’s winter storms?

Incoming winter storms can be an exciting time for everyone, with so much fun to be had playing in the snow, however winter storms can also bring a lot of problems if you aren’t prepared.

One of the biggest issues in winter storms is power loss. With ice on the trees and the snow getting heavy, branches inevitably fall and can take out power lines leaving you without electricity and potentially also no heat! Make sure that you and your family have plenty of flashlights and fresh batteries for them in case of a power outage, and most importantly make sure that everyone knows where they are in the house so that they’re easier to find when the lights go out and you need them most. If you know a storm is on the way, charge your devices (phones, computers, radios, etc.) before the storm hits, and consider purchasing a power bank for the extra boost in case you need it. Blankets and candles are important to keep around for warmth, just be sure to blow out your candles before you leave the room.

Stock up on water and non-perishable foods as you may not be able to travel on the roads if the storm creates difficult driving conditions. It’s helpful to also have some food on hand that does not need to be cooked in case the power is out and you can no longer use your appliances.

Always try to avoid traveling during a winter storm, but if you do have to travel during the storm always carry a blanket, water, some extra layers, and a fully charged cell phone in case you get stuck and need help.

Getting snowed in can sometimes be scary, but as long as you’re prepared you can spend the time having fun with your family and not be concerned about your safety.

Fire Prevention Week - Home Escape Plans

10/4/2021 (Permalink)

During Fire Prevention Week, our SERVPRO of Richmond and SERVPRO of Henrico team wants you and your family to be fully prepared in case there is a fire in your home. Planning you and your family’s escape could make all the difference should you ever have to encounter a fire emergency. First, get the facts:

  • According to the National Fire Protection Association, 1 out of 3 American households have developed and practiced a fire escape plan at home.
  • Although about 71% of Americans have an escape plan, only about 47% of those actually practiced it.
  • You may have less than 6 minutes before a fire in your home becomes life-threatening.

Check out these home Escape Safety Tips from the NFPA:

  • Make an escape plan with your household by drawing a map of the home including doors and windows and discuss the plan with everyone.
  • Make sure you identify at least two ways out of every room
  • Establish an outdoor meeting spot for all household members to meet once escaping the home
  • Practice this escape plan at least twice a year
  • Teach children how to escape on their own in case you can’t help them
  • Always close doors behind you when leaving

New Hire Spotlight

9/21/2021 (Permalink)

New Hire Spotlight! Margaret Davis started in June as an Accounting Assistant.

“I was born in Surry County, VA and I graduated from John Tyler with an Associate’s degree in Accounting. Before I joined SERVPRO of Richmond and SERVPRO of Henrico, Plus, I worked for SFE Brands as an Accounting Analyst and prior to that role, I worked for Community Partners in the accounting department for over 10 years. While I’m not working, I love traveling, shopping, and eating out and trying new dishes. I also love to bake and try new desserts. 

I was interested in working for SERVPRO of Richmond and SERVPRO of Henrico, Plus because of the potential for growth and I’m really looking forward to growing with the company. The accounting team is awesome to work with and everyone is friendly and helpful!”