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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial Cleaning Services in Richmond

7/24/2018 (Permalink)

If you are a business owner, or run a particular business that receives a lot of visitors and foot-traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Richmond for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of Richmond offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstrey
  • Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Removal and Deordorization
  • Vandalism

ERP for Your Commercial Building

7/24/2018 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) is a free assessment of your commercial facility. It is designed to give you all the information you need in an event of an emergency. Our SERVPRO of Richmond Marketing Representatives will come to your facility and record the details and information on their iPads such as shut-off valve locations, priority areas and priority contact information. It will also identify the line of command for authorizing work to begin as well as establishing who to call in case of an emergency. Our marketing representative will take pictures of all exits, stairwells, elevators, electrical room, alarm location, water and gas shut off locations and many other detailed information.

The ERP can be accessed through the free mobile app that can be downloaded from the app store. We will also print out a copy of the ERP, if requested, so you always have a hard copy in reach at your office. This service that we provide our clients is has proven to be very help in a fire or water disaster.

Call SERVPRO of Richmond today to inquire about an Emergency Ready Profile for your facility! This free assessment of your building will help save you time in an event of a disaster and established SERVPRO of Richmond as your fire and water mitigation and reconstruction provider!

Top 5 Most Common Causes of House Fires

7/24/2018 (Permalink)

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.

  1. Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep
  1. Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.
  1. Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.
  1. Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.
  1. Lightning

From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

You experience a fire in your home, don't hesitate to call SERVPRO of Richmond at 804.740.6151

Everything You Need To Know For Power Outages

7/24/2018 (Permalink)

This summer, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or “cooling shelter” that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Richmond at 804.740.6151 to remediate your damage and restore you home to pre-storm damage condition.

Severe Weather - Tornado Season

7/11/2018 (Permalink)

Luckily, in Richmond, VA we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Richmond will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Richmond is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

A list of questions and answers about tornadoes can be found here

We Can Handle Any Size Disaster

7/11/2018 (Permalink)

Over the weekend a very well-known restaurant located in downtown Richmond went up in flames. The fire started in the second-floor kitchen late in the night and spread throughout the entire building. Even the basement was severely affected by fire, water and smoke damage. Our SERVPRO of Richmond crew quickly sprang into action to begin the cleanup process as soon as possible.

When SERVPRO of Richmond deals with a large commercial loss, organization and efficiency is key. As seen in the displayed picture, our crews carefully pack up affected contents and document each item that is packed into boxes. Everything that will be handled is recorded and packaged carefully to be transported back to the warehouse where they will be cleaned, sanitized and delivered back to the customer.

Because we are a 24-hour emergency service company, we can begin services as soon as the disaster strikes. We have the necessary tools and equipment, as well as a large group of professionals who know exactly what needs to be done to properly restore the commercial building.

Commercial Sewage Cleanup

7/11/2018 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Richmond understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Richmond will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Richmond at 804.740.6151 and our professionals will respond 24 hours a day for emergency services.

How to Prevent Water Damage from Rain

7/11/2018 (Permalink)

Everyone loves the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Richmond can respond immediately to storm and flooding conditions.

The Right Equipment for Fire Damages

7/11/2018 (Permalink)

We believe at SERVPRO of Richmond that the right tools for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Richmond fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, nonsmeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Deodorization Equipment

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Wading Through Water Damage in Richmond

7/2/2018 (Permalink)

Water Damage in Richmond can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment.

If you would like to schedule service for your home or business, please call today!

Call us at 24/7 at (804) 740-6151

Water Damage In Richmond

7/2/2018 (Permalink)

Most of the homeowners living in Richmond who call a water damage restoration company are doing so for the first time. In many cases, these individuals are concerned about who will be assisting them and exactly how they will resolve the excessive water issue. Ultimately, most homeowners just want to ensure that the water damage restoration process will be completed professionally and ethically. Additionally, they want to ensure a rapid return home after a case of massive water damage. If you find yourself in need of water damage mitigation services and want to ensure that you'll obtain high-quality assistance, the company to call is SERVPRO.


24/7 Emergency Services are available because water damage can strike at any time. Luckily, the professionals of SERVPRO are pleased to offer 24/7 emergency services that enable you to actuate immediate assistance when disaster strikes. This service is important because the sooner the standing water is eliminated, the less susceptible you'll be to health hazards and secondary water damage. Immediate removal of pooling water is imperative.

Exceptional Equipment For Water Extraction and Drying Services are in the arsenal of the professionals from SERVPRO. Our industry experts are highly skilled in using specialized equipment like wet vacuums and water pumps to remove excess water with speed. They can also use moisture meters and hygrometers to detect any areas of the home where hidden pockets of water or moisture may be isolated. Additionally, the company's restoration experts will use specialized recovery techniques to dry important photographs and documents. Irreplaceable personal remembrances are treated with the utmost urgency and care.

Restoration Services, rather than replacement of damaged furnishings and building materials, can lessen your time away from your home in Richmond and also cut your expenses. These services include the removal of water-saturated materials such as upholstery and carpeting. Additionally, damaged ceiling tiles, soaked drywall, and wet insulation will be dismantled and tossed. Any valuable items that have come in contact with water are dried according to IICRC protocols on location and if necessary moved to our facilities for cleaning.

Decontamination is an important component of the water damage restoration process because it lessens the potential for mold growth in your Richmond home. The professionals of SERVPRO make use of EPA-approved cleaning, antifungal and antibacterial products to sanitize and wipe down any areas of your property that have been impacted by mold. Any porous material that contains mold growth will also be discarded. An example is drywall or carpeting. 

When your property in Richmond has been impacted by water damage, there's no time to waste. With more than 57 years of industrial experience in this dynamic field, our SERVPRO trained IICRC technicians are effective in utilizing the detail-oriented approach that gets you back home as if it never even happened.

We live and work in Richmond too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Richmond is close by and ready to respond to your water or flood damage emergency. We are faster to any size disaster. Call us for help. (804) 740-6151

Commercial Services in Richmond

6/20/2018 (Permalink)

SERVPRO of Richmond is the 2nd largest SERVPRO Franchise on the East Coast. Out of 1,700 franchises, SERVPRO of Richmond was ranked #4 Best Franchise in 2016. We take pride in our work and we provide great service to our local commercial businesses.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Richmond has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

Here is a list of some of the businesses we provide service to:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of Richmond responds quickly to your Richmond firewater, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

Richmond - 5 Important Ways to Winterize Your Business

6/20/2018 (Permalink)

Richmond water damage can be one of the most devastating events to happen to a home. If and when such an unfortunate and traumatic incident occurs, it is extremely important that you:

a) Contact your insurance company, and

b) Immediately hire the services of an expert Richmond water damage restoration company to fix the damages and restore your home to its former glory


The experts at professional restoration companies have the knowledge, experience and resources to quickly and efficiently repair your home. Using the right tools and equipment, they not only fix the problems, but they can also make sure that no nasty after-effects such as mold and mildew will remain behind to cause further problems.


In the immediate aftermath of a Richmond flood or fire, it is vital that you call on the expertise of water damage professionals. They can be quickly and easily found via professional restoration companies.


Working Together to Repair Your Home
To prevent the development of the secondary water-related problems mentioned above -- and the potential spread of dangerous spores and fungi -- it is better to have a team of experts undertaking the restoration in various parts of the home at the same time. Working together as a team in this manner, the water damage experts are better able to dramatically reduce the chances of secondary water damage.


Use of Specialized Tools
The experts at water damage restoration companies have immediate access to a variety of specialized tools and equipment that might not be readily available to you. 


- They can use tools such as industrial-strength dehumidifiers to easily pull more than 50 gallons of water each day from the affected area.


- They will use air-moving machines to move over a 100 cubic feet of around a particular room. This has a great impact on the evaporation process.


Used together, those two machines play an incredibly vital part in any restoration undertaking. Consider: Thoroughly drying out the area is the only way by which secondary water damage can be prevented, and the best way to do so is by the combined use of an air-moving machine and an industrial-strength dehumidifier. In addition, the water damage experts can also elect to use powerful chemical cleansers to destroy spores, mildew, mold and other fungi that might have already begun to grow in parts of your home.


Water Damage Experts Are Highly Experienced
You can depend on the experience of water damage experts. Whatever the cause of the damage, the experts are quick to use their extensive knowledge, training and experience to select the proper tools and right approach to carry out repairs effectively and efficiently.


Water damage experts are certified in multiple ways. For each type of certification level, they must demonstrate complete mastery of the corresponding restoration technique.


Ultimately, in the event of a fire or flood, water damage experts should be your go-to professionals for complete restoration services. Working in teams, they will use their combined years of experience and specialty equipment and tools to effectively repair your home in a quick and timely manner.


It is easy to hire Richmond water damage experts via professional restoration services, but you might need a referral from your home insurance provider before hiring them. However, once you have obtained said referral and instructed the restoration company to undertake the work, the water damage experts will respond immediately to begin the full and complete restoration process.


Contact your home insurance provider for more information and details concerning water damage experts

How to Deal with Mold in Your Richmond Home

6/20/2018 (Permalink)

Mold in Richmond, and Why a Remediation Team is the Answer  

When mold infestation becomes a problem at your residential property in Richmond, mold remediation is the solution. To learn more about what mold infestation is and how mold remediation can correct the issue, refer to the following short outline:

Mold: A Brief Overview

Have you ever noticed at your Richmond library, local university, or government building, a musty, dank odor? Often, people have this experience and assume the odor was caused by dust, old papers, or poor ventilation. However, it's important to note that the smell could have resulted from mold spores located somewhere in the building's structure. Additionally, the smell could be coming from the air conditioning and heating systems. In many cases, this health hazard goes ignored because visitors and employees are unaware that the culprit is mold. 

Richmond private homes, schools,  government buildings and public offices all contain natural amounts of mold spores. These spores are endemic in the environment. Once a natural disaster such as a flood or fire occurs, commercial and residential spaces become breeding grounds for mold. Water and moisture are conducive conditions for this explosive growth. These mold spores breed and grow within the building, and this can result in a toxic environment. In the event that a mold infestation becomes too profound for regular removal methods, it is appropriate and advantageous for you to seek professional services. 

What Is Mold Remediation? 

Although defined broadly, mold remediation is the process of eliminating any mold growth that exceeds a size of 10 square feet. Mold remediation differs from conventional mold removal methodologies. Specifically, the potential health hazards involved in the remediation process, coupled with the challenges of effectively removing the spores, necessitates the assistance of a professional team that has extensive experience in this field. These experts will use advanced techniques and specialized tools to get the job done. When you hire a professional remediation company such as SERVPRO to complete the mold remediation process, the crew will use precautionary containment procedures and industrial chemicals to prevent further contamination and proliferation of the mold spores. Experienced technicians with HEPA breathing equipment are the only individuals who should be completing this work.  Safety always comes first.

How Does The Mold Remediation Process Work?

Prior to cleaning the mold, expert mold remediation technicians will contain the area. This objective utilizes special plastic sheeting. The poly sheeting is thick enough to stop the small spores from escaping. Next, the remediation specialists will use an HEPA filtered vacuum, industrial strength cleansers, and wet vacuums to clean the mold and prevent it from spreading. Once this process is complete,  the remediation specialist can suggest if your furniture and books can be saved or if you'll need to replace them. 

Conclusion 

If you find your home subjected to the presence of mold, it's time to hire a professional remediation team. The team to call is SERVPRO. As mold remediation specialists, these experts provide detail-oriented, customer-centric services that yield results and earn high ratings on customer satisfaction. 

Locally Owned, with National Resources

SERVPRO of Richmond is locally owned and operated, so we are part of the Richmond community too. When you have a mold or water damage issue, we’re already nearby and ready to help. 

We use specialized mold remediation equipment. We can help.

Call (804) 740-6151.

Mold Removal vs. Mold Remediation

6/20/2018 (Permalink)

SERVPRO of Richmond has been remediating mold in homes and businesses for over 30 years. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Richmond has the training and expertise to remediate the mold in your home or business.

It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

  1. Emergency Contact - (804) 740-6151
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Ceiling Damage After A Storm

6/20/2018 (Permalink)

This tenant for a property local management company experienced a water damage to his ceiling after a heavy thunderstorm. The rainwater seeped through the roof and into his ceiling, causing the water to come through and out into his apartment. Our SERVPRO of Richmond crew came in to extract the water and demo the ceiling to remediate the damage the water caused.

After our mitigation crews dry out the affected areas using state-of-the-art tools and technology, SERVPRO of Richmond's reconstruction division will be able to come in a put the ceiling and walls back together again. We are a one-stop shop, making it easier for the customer to deal with one company that can finish every part of the work and finish it quickly and professionally!

Fire Damage Restoration for Richmond Home

6/20/2018 (Permalink)

In the event that your home in Richmond suffers fire damage, you may be struggling to complete the restoration process. As many homeowners know, there are numerous tasks that you must complete to get back on your feet and restore your property. Some of those tasks include meeting with insurance agents, doing an inventory of damaged materials, and dealing with the emotions that result from enduring a traumatic event. The above steps are valid for a small, localized fire event. You may need to hire a professional fire damage restoration company like SERVPRO to assess damages and complete the fire damage restoration process. If there is any depth to the fire damage allow SERVPRO to communicate with your insurance adjuster and do an on-site assessment and inspection of the fire damage in your Richmond home. A proper water removal, drying, cleanup and repair plan than can be professionally initiated.

What To Do Before The Fire Damage Restoration Company Arrives

You can, if the fire was minor, make sure the main circuit breaker has been turned off. As you think about starting the cleanup process during the fire aftermath, you may be wondering if there are any cleanup activities you should leave to the professionals. The answer is yes. Probably most, or all of the clean up. One activity you should avoid completing on your own is the cleaning of any damaged furniture. There are specific cleaning techniques required for furniture as a result of fire damage. Also, be sure to avoid washing papered or painted walls that may have been impacted by smoke. Attempting to complete this work on your own can generate soot staining issues that will compound the repair and cost of the restoration. Finally, do not attempt to clean carpets and fabrics damaged by smoke or fire on your own.  The home repair and restoration process should be completed by professionals. 

Let The Professionals Of SERVPRO Assist You

Once your home in Richmond has been impacted by fire damage, it's critically important that you obtain excellent, expedient remediation services from a highly qualified company like SERVPRO.  By communicating with you and your insurance company an efficient, cost-effective plan of action can immediately start. Our commitment to excellence, training with IICRC certification, and equipment have made us the industry leader with over 1,650 franchises. Allow us to release you from unwanted stress and get you back home.

Locally Owned Company with National Resources

SERVPRO of Richmond is locally owned and operated. Call us for help for fire or water damage assistance. (804) 740-6151

Mold Removal Richmond - A Professional Guide to Mold Removal in Your Home

6/20/2018 (Permalink)

By: Andrew M. Bahen

Mold removal is the last thing that any home owner wants to worry about. That is because mold has a nasty reputation of destroying homes from the inside out. An untreated mold problem can spread easily, damaging walls and other property in no time. Mold removal services may one day become a necessity, but with a little hard work, any home owner can prevent a mold problem before it starts.

What To Know Before A Mold Removal Project 

The first and most obvious question to ask is, how much mold damage is present in the home? A home owner can attempt to complete their mold removal without professional assistance, but there may come a time when that home owner is in over their head. The EPA has estimated that any mold spreading within a ten foot radius is manageable by the home owner. Beyond that, it is highly recommended that you seek the aid of a professional mold removal crew. 

Your second question should be, what objects are affected? If the mold has spread to the structure of the home, such as the walls or floor, then you will have to clean immediately. However, if the mold has only affected moveable objects, such as tables or chairs, then you must remove them from the home to prevent the mold from spreading further. Such objects may be cleaned elsewhere, such as in a yard or garage. 

How To Deal With Mold Damage 

It is important that you contain the mold problem before it spreads. Improper mold removal may actually cause the mold spores to spread, reaching other regions of the home and continuing the infection. 

Health is your number one concern when dealing with a mold problem. If you suffer from asthma or serious allergies, than you must seek the help of a professional removal service. There is no reason to put your health at risk. Use respiratory protection and protective clothing at all times when completing mold removal. Any clothing worn during the mold removal process must be thrown out or cleaned as soon as possible. 

All moveable objects should be bagged and taken away from the home. While moving an infected object, the mold spores may fall off and spread elsewhere, which is why a cleanup bag must be used. Even so, be sure to clean your home once the mold removal process has been completed, to be sure that no spores were left behind. Even previously uninfected items must be cleaned, or you may experience another mold problem down the road. 

Mold damage can affect the structure of your home. If this is the case, you should schedule an inspection with a professional mold removal service, to be sure that your home is safe. In most cases, cleaning the walls or floor will be enough to stop the problem, but be aware that more severe infections may require reconstruction. Nevertheless, timing is key. Deal with any mold problems as soon as they are discovered to reduce the damage done to your home and your health. 

SERVPRO of Richmond is locally owned and operated and serves Richmond, Henrico, Glen Allen, Chesterfield, Midlothian, Short Pump, Petersberg, Colonial Heights, Chester, Hopewell and surrounding communities. 

SERVPRO of Richmond's fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

Richmond Water Damage - What Your Need To Know About Water Mitigation and Restoration

6/20/2018 (Permalink)

When tragedy strikes, it can be difficult to know what to do. Accidents involving water can be quite challenging. Water damage in Richmond can be quite detrimental, and it can be quite helpful to know how water mitigation and restoration can help with the situation.

Water mitigation can reduce the possibility or likelihood of a building receiving water damage after there is a water leak or a natural disaster that features water. It is important that water mitigation occur as soon as possible. Contacting a professional who is experienced in water mitigation is a great start in taking care of the situation. A professional knows what to do in terms of getting rid of the water quickly.

One of the first things that technicians do when they arrive on the scene is to assess the situation. Water can get under walls and seep into rooms. Not only that, but water can become attached to drywall, wood and other places within a home or business that can do terrible damage. Professionals have numerous tools that can identity where the water and moisture is at within a building. Moisture probes and special detectors are specifically designed to identify and locate moisture. Once the water and moisture has been identified, professionals may take photographs that have been impacted by the water. This can be very beneficial to a homeowner and an insurance company in terms of record keeping and evidence of a problem.

After these things have been addressed, professionals will use equipment and tools that can alleviate the water and moisture. Some of the equipment can include a blower that can dry a floor or a wall in a brief amount of time. A specialized dehumidifier can do a fantastic job in reducing the amount of moisture that is within a building.

Once the water mitigation has been done, that is when the process of restoration begins. When people think of restoration, they may only think of the structure of the building. The walls may have begun to display mold. The basement ceiling may have shown signs that water damage. Carpeting may need to be replaced because of dirty water that has covered it. All of these things need to be repaired, replaced or restored. It is good to hire a professional to take care of the restoration process and to ensure that mold and bad smells have been eliminated from the building. Although the process may take a day or two, the results are absolutely worth it. It is good to consider hiring a professional in the restoration process.

After the structure has been addressed, there is much more to be done. Perhaps cabinets to a kitchen or bathroom have been damaged. They have to be replaced. Furniture may need to be replaced or receive a thorough cleaning. In addition to this, there are personal items that need to be considered. Items may include electronics, books, clothing and more. Taking care of these things pertains to the restoration process, and it needs to be done correctly.

Water mitigation and restoration can help people who live or work within a building have things back to normal. Whatever the situation is, help is available from professionals. A building can be taken care of the right way with the water mitigation and restoration that people need.

SERVPRO of Richmond is locally owned and operated and serves Richmond, Henrico, Glen Allen, Chesterfield, Midlothian, Short Pump, Petersburg, Colonial Heights, Chester, Hopewell, and the surrounding communities.

SERVPRO of Richmond’s fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

Soot Damage to Delicate Contents

6/14/2018 (Permalink)

Soot from a fire damage can have a big impact on walls, appliances, and furniture.  Be sure to have your belongings cleaned as soon as possible to limit the potential damage soot can leave behind.  SERVPRO of Richmond takes the time and diligence necessary to make sure everything is cleaned properly leaving no residue behind to stain. We understand how important it is to save a customer's personal items and return them back looking better than ever. That's why we invest in the best technology in the restoration industry to do just that! Our new ultrasonic content cleaning system is designed to carefully and thoroughly clean items affected from smoke and soot damage. Everything is transported in carrying baskets to cut back on human errors.

Post-Construction Cleaning

6/5/2018 (Permalink)

Commercial Post-Construction Cleaning SERVPRO of Richmond is always here to help with any post-construction cleaning needs.

If your business was just built or went through a renovation, who do you call to cleanup the mess that was left behind? It is so important for a business to open as quickly as possible after a major project or renovation. SERVPRO of Richmond is always here to help with any cleaning needs.

Along with out restoration and rebuild services, SERVPRO of Richmond provides customers post-construction cleanup services. Our professional, and highly-trained team will tackle everything and anything that needs addressing.

Cleanup includes:

  • Walls
  • Light fixures/fans
  • All trimmings
  • Floors
  • Ceilings
  • Doors
  • Air Ducts, vents, baseboard heaters
  • Windows
  • Cabinetry
  • Any trash or plastic left behind

IF your property needs a thorough, post-contraction cleaning, call the trusted professionals at SERVPRO of Richmond at 804-740-6151. We can handle any size, no matter how big or small!

The Benefits of Hiring a Richmond Professional Water Cleanup Company

6/4/2018 (Permalink)

The benefits of hiring a professional water cleanup company

Does your home have Richmond water damage from a flood or house fire? If so, it is imperative that you contact a professional restoration company immediately. It is likely that you have already experienced thousands of dollars in damage due to this unforeseen disaster. A Richmond restoration company has the professional expertise and equipment you need to mitigate water damage, thereby preventing structural damage and mold and mildew growth to your home. With the assistance of a professional restoration company, you can restore your home to its previously habitable condition and avoid thousands more in financial loss.

Prevent Structural Damage

When water fills your home due to a flood or during the extinguishing of a fire, it does more than just wreak havoc with your furniture and other personal belongings. Water seeps into your home’s wooden structures, causing them to swell or warp. If you do not address this problem immediately, it will eventually compromise the structural integrity of your home. This can result in stairs or roofs that collapse within days or weeks of the disaster. To prevent further structural damage to your home and begin the cleanup process, it is essential that you contact a water damage cleanup professional as soon as possible after a fire or flood. They have the necessary equipment, superior expertise, and trained professionals to respond to your problem immediately. A Richmond professional cleanup comapny will get the job done quickly and effectively, allowing homeowners to occupy their homes and restore their lives soon after a disaster.

Prevent Mold and Mildew 
In addition to the structural damage a flood or fire can cause, water in your home can cause the growth of mold or mildew often referred to as “secondary water damage.” This can happen as quickly as 24 hours after a disaster occurs, without a homeowner even realizing it. Mold and mildew growth is much more severe than the initial damage caused by the flood or fire because it can result in severe health issues for you and your family if left unchecked. Homeowners in warmer climates, or those who experience disasters during warmer months, are especially susceptible to mold and mildew growth. A warm, moist environment provides the perfect conditions for mold and mildew growth—damage that can be even more onerous and costly than water damage cleanup. Mold and mildew mitigation is a complex process that can take months. And if it’s not properly addressed, it can result in reducing your home’s value. Therefore, it is imperative that homeowners contact a professional restoration company immediately after a flood or fire. 

Although many homeowners are tempted to conduct some cleanup on their own, it is never a wise decision. Not only do you risk causing further damage to your home, you risk jeopardizing your personal safety. A water-damaged home is unsafe for you to enter after a fire or flood, but it is essential that you begin water damage cleanup immediately to prevent secondary water damage and advanced structural damage to your home. The best way to go about this is to contact a professional restoration company to help you in your cleanup efforts. For more information about finding the best restoration company in your area, you should consult with your homeowners’ insurance agent. The agent has experience with local water cleanup companies and can likely recommend companies that may suit a particular homeowner's needs.

Moisture Control is Key to Mold Control

6/4/2018 (Permalink)

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
  • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
  • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture. 

Call SERVPRO of Richmond at 804.740.6151 to remediate your mold growth.

Water Damage Safety Tips

6/4/2018 (Permalink)

Do

  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur

Esporta Soft Contents Cleaning

4/30/2018 (Permalink)

When you have a water damage in your home, typically the floors, walls and ceilings are affected. Not only does SERVPRO take care of the water damaged structure, but we also clean the affected contents in the home as well. Whether it is clothes, stuffed animals, shoes, purses, etc., SERVPRO carefully packs up the contents and brings them back to our facility to be cleaned.

SERVPRO of Richmond has state-of-the-art Esporta cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. When the SERVPRO of Richmond crew arrives to your home after a damage has occurred, our trained professionals with pack up each affected item and thoroughly clean the contents to be delivered back to the customer. This is so important for customers who have items they would rather try and restore rather than replace.

SERVPRO of Richmond has been fighting fire and water damages for over 30 years and we will continue to make our customers happy by restoring their home as well as their personal contents.

We Cleanup Biozhazards

4/30/2018 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Richmond is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Common Biohazard Encounters

Sewage Backups – Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens – We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Richmond Professionals clean, disinfect and deodorize the structure.

Crime Scene Residues – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Richmond professionals can clean and restore your property and contents.

Arson and Vandalism – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Richmond professionals can clean and restore your property and contents.

We Understand

9/27/2017 (Permalink)

SERVPRO of Richmond understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Richmond specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richmond can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

As the second largest SERVPRO franchise on the East Coast, no damage is too large or too small for SERVPRO of Richmond!

Hurricane Preparedness Week

5/8/2017 (Permalink)

Hurricane Preparedness Week is May 7 – 13, 2017. This week is your time to prepare for a potential land-falling tropical storm or hurricane. It only takes one storm to change your life and community. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared. Even areas well away from the coastline can be threatened by dangerous flooding, destructive winds and tornadoes from these storms.

Determine Your Risk

Hurricanes bring many hazards to U.S. coastlines and inland areas, including storm surge along the coast, inland flooding due to heavy rainfall, tornadoes, strong wind, rip currents and large waves.

Develop an Evacuation Plan

Find out today if you liv in a hurricane evacuation zone. Plan where you’ll go and how you would get there. Leave immediately if ordered to evacuate and be sure to plan for your pets.

Assemble Disaster Supplies

Get your supplies before hurricane season begins. Have enough food and water for each person for at least one week. Be sure to fill your prescriptions and have medicine on hand. Radios, batteries and phone chargers are also must haves. Gas up your vehicle and extra cash on hand.

Get Insurance Checkup

Check in with your insurance agent well before hurricane season, remember that flood insurance must be obtained separately. Prepare your home/vehicles according to your policy, and know where your insurance documents are located – take them with you if you evacuate. Visit floodsmart.gov for more information. 

Strengthen Your Home

There is a lot you can do around your home to help protect it from the strong winds that come with hurricanes. Well ahead of the approaching storm, trim trees on your property, shop for approved window coverings, collect loose outdoor items, secure all doors on you property, and find a safe location for your vehicle.

Help Your Neighbor

Many people reply on the assistance of neighbors before and after hurricanes. Help your neighbors collect the supplies they’ll need before the storm. Assist them with evacuation if ordered to do so or check on them after it’s safe for you to head outside.

Complete your Written Plan

Writing down your plan will help you avoid mistakes when faces with an emergency and ensure everyone in your home is prepared for the next storm.

Air Quality in Your Home and Business

5/3/2017 (Permalink)

May 1 – 5 is Air Quality Week! The theme for 2017 is Be Air Aware. This includes topics such as: Wildfires, Asthma and Air Quality, Air Quality Trends, Air Quality Around the World, and Citizen Science.

Why is it important to be knowledgeable when it comes to indoor air quality? Indoor air often contains higher concentrations of hazardous pollutants than outdoor air; however, the good news is that everyone can reduce indoor air pollution.

According to the National Safety Council:

Over the years, buildings have been made more airtight to conserve energy. A variety of methods have been employed to keep the hot or cool air from escaping from our homes: installing storm windows and insulation; applying caulk and weatherstripping to seal cracks and other openings; and heating our homes with kerosene, wood, coal, and natural gas. Unfortunately, when we trap in hot or cool air, we also trap in pollutants and sometimes generate more.

On average, people spend about 90 percent of their time indoors. Sixty-five percent of that is spent at home. To make matters worse, those who are most susceptible to indoor air pollution are the ones who are home the most: children, pregnant women, the elderly, and those with chronic illnesses. Children breathe in 50 percent more air per pound of body weight than adults do. EPA studies have found that pollutant levels inside can be two to five times higher than outdoors. After some activities, indoor air pollution levels can be 100 times higher than outdoors.

Children may be more susceptible to environmental exposures than adults and, because of their developing systems, particularly vulnerable to their effects. Asthma is a case in point. About 4.2 million children in the United States, and more than 12.4 million people. A recent study, published in the American Journal of Respiratory and Critical Care Medicine concluded that 65 percent of asthma cases among elementary school-age children could be prevented by controlling exposure to indoor allergens and environmental tobacco smoke (ETS). By controlling biological contaminants (e.g., dust mites and cat allergens), asthma cases could be reduced by 55 to 60 percent.

Therefore, it is crucial to have your HVAC system in your company building and in your home professionally cleaned. This will reduce the circulation of dust, pollen and other contaminants that could affect people who are more susceptible to these effects.

SERVPRO of Richmond is professionally trained to thoroughly clean out air ducts and provide your family or company with clean air.

For more information, please visit: https://www3.epa.gov/airnow/airaware/

Why Seeking Professional Help to Clean a Fire Damage is the Best Option

3/15/2017 (Permalink)

Cleaning Why Seeking Professional Help to Clean a Fire Damage is the Best Option Items affected by soot and smoke damage were cleaned with SERVPRO of Richmond's ultrasonic cleaning system.

No one plans for a fire to erupt in their home or business. Unfortunately, fire damage can occur at any time especially during this time of year. Space heaters, fire places, cooking equipment and candles are all perfect examples that could ignite your home into flames. Some people’s first reaction after a fire is to begin cleaning it up themselves. Here’s why you shouldn’t.

Water Damage – When the fire department responds to a fire in a home or business, they spray gallons of water into your property. The water will get everywhere- furniture, electronics, ceilings, clothing, floors, etc. The longer you wait to remove the water, the faster the damage will set in. Don’t try to remove the water yourself. You will waste valuable time that could be sent soaking up that damaging water. Calling SERVPRO of Richmond is the best option to quickly, efficiently and professional remove the water and to begin remediation to your home or business.

Soot Damage/ Smoke Damage – along with the extensive damage a fire can cause, soot and smoke damage is just as tricky. Smoke will get everywhere and travel throughout your home or business. It will affect everything in your home from furniture, clothing, walls, ceilings and floors. Soot will also be left behind staining walls and ceilings. SERVPRO of Richmond has the necessary products to property remove smoke and soot damage, as well as treating the contents affected by the fire.

Effected Contents – In some cases, a homeowner will discard their personal items effected by fire or smoke damage. This is another reason why you should call SERVPRO of Richmond. We can asses and inspect items to determine whether they are salvageable or unsalvageable. Our team will collect every item and thoroughly document each item to keep track and inventory all contents. A lot of times, we can clean and deodorize the effected contents.

Leave it to the professionals who have been restoring fire damages for over 30 years. We have the people, the tools, the equipment and the experience to handle any size disaster. Don’t try to handle it on your own. Time efficiency is key when it comes to a fire in your home or business.

Burn Awareness Week February 5th- 10th 2017

2/9/2017 (Permalink)

Every year, the first full week of February is dedicated to Burn Awareness. According to the American Burn Association, “this is designed to provide an opportunity for burn, fire and life safety educators to unity in sharing a common burn awareness and prevention message in our communities.”

 

Here are the facts provided by the ABA:

  • Burn injuries continue to be one of the leading causes of accidental death and injury in the United States.
  • Between 2010 and 2014, approximately 486,000 people were seen in Emergency Departments for treatment of non-fatal burn injuries.
  • In 2014 alone, there were 3,275 deaths from fires, which includes 2,795 deaths from residential fires, 345 from vehicle crash fires, and 135 from other sources.
  • One civilian fire death occurs every 2 hours and 41 minutes.
  • The odds of a U.S. resident dying from exposure to fire, flames or smoke are 1 in 1442.
  • The primary causes of injury include fire-flame, scalds, electrical and chemicals.
  • Men are more likely to be burned than women (68% males and 32% females were seen at a burn unit).
  • Most of the injuries occur in the home (73%) followed by work (8%)
  • Tragically, children, the elderly, and the disabled are especially vulnerable to burn injuries, and almost one- third of all burn injuries occur in children under the age of 15.
  • Children under five are 2.4 times as likely as the general population to suffer burn injuries that require emergency medical treatment.
  • Young adults ages 20-29 have a probability of burn injury that is roughly 1.5 times the risk of the general population.
  • Today, 96.8% of those who suffer burn injuries will survive. Unfortunately, many of those survivors will sustain serious scarring, life-long physical disabilities, and adjustment difficulties.

With these facts and statistics, it is easy to see why it is so important for the community to understand the dangers that come from burns. Especially when it comes to fire prevention, it is important to take precaution and the necessary steps to prevent possible disasters and injuries.

If you experience and fire in your home or business, call the trusted professionals who have been fighting fire damage for over 30 years. SERVPRO of Richmond is faster to any size disaster and can handle your fire damage with professionalism and precision.

31st Anniversary!

12/9/2016 (Permalink)

Today marks the 31st anniversary of SERVPRO of Chesterfield!

The growth of our franchise over the years has been phenomenal! What started out in a 10 X 10 room, has grown into a 50,000 square foot warehouse - employing up to 100 fantastic team members.

We couldn't have come this far without the support of our local communities in Richmond, Henrico and Tri-Cities and especially in Chesterfield. Thank you to our customers and clients for choosing Team Bahen to combat your disasters. Whether it's a fire, water, mold damage, or even a simple carpet cleaning, we are always here to help!

SERVPRO of Richmond, Chesterfield, Henrico, & Tri-Cities, Plus is so excited for the future growth of our franchise. Here's to 31 more years!

Continuing Education Course: Deodorization & Biohazard Cleanup

11/16/2016 (Permalink)

Yesterday, SERVPRO of Richmond hosted a free Continuing Education Course for local insurance agents and adjusters. Most insurance professionals are required to earn a certain number of credits each year to uphold their licenses and be educated on certain topics that pertain to their daily experiences.

The agents were educated by a SERVPRO Corporate instructor on two topics including deodorization and biohazard cleanup. SERVPRO representatives brought in equipment that is used during the process of deodorization and cleaning up biohazard situations. Air foggers, cleaning and sanitization liquids, PPE (personal protective equipment), face masks, and other supplies were put on display and demonstrated by the instructor.

The instructor went into detail explaining our services that pertain to biohazard cleanup such as: sewage backup, crime scene residue, suicide/death accidents, homicide cleanup, blood cleanup, animal waste/remains, chemical spills, etc.

It was a very informative day for our local insurance professionals filled with educational facts and interesting discussions.

SERVPRO of Richmond is always happy to provide these courses to our local agents and educate them on the detailed processes SERVPRO takes to handle any type of disaster or accident.

Prepare Your Home for Fall

11/1/2016 (Permalink)

Prepare Your Home for Fall

It is important to pay close attention the interior and exterior parts of your home to prepare for fall weather. This includes, colder temperatures and falling leaves. Take at look at this checklist to ensure your home is ready for whatever the fall weather brings.

Interior:

  1. Check for drafts
  2. Have your furnace inspected
  3. Winterize AC
  4. Programmable thermostat
  5. Test home safety devices
  6. Clean dehumidifiers

Exterior:

  1. Do a roof check
  2. Check the chimney and fireplace
  3. Stock up on firewood
  4. Inspect siding
  5. Clean the gutters
  6. Check water drainage
  7. Reinforce windows and doors
  8. Turn off faucets and store hoses
  9. Service sprinklers and irrigation system
  10. Inspect nearby trees
  11. Trim landscaping
  12. Bring in flowerpots
  13. Plant bulbs
  14. Leaf removal
  15. Put away seasonal furniture
  16. Close the pool
  17. Organize the shed

Pre-maintenance to your home can help you save money and conserve energy in your home. It also prevents disasters from occurring like roof leaks from clogged gutters and drafts entering your home. Please contact SERVPRO of Richmond if you experience and water or fire emergency in your home.

Prevent Carbon Monoxide Exposure This Winter

9/20/2016 (Permalink)

You Can Prevent Carbon Monoxide Exposure

  • Do have your heating system, water heater and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
  • Do install a battery-operated or battery back-up CO detector in your home and check or replace the battery when you change the time on your clocks each spring and fall. If the detector sounds leave your home immediately and call 911.
  • Do seek prompt medical attention if you suspect CO poisoning and are feeling dizzy, light-headed, or nauseous.
  • Don't use a generator, charcoal grill, camp stove, or other gasoline or charcoal-burning device inside your home, basement, or garage or near a window.
  • Don't run a car or truck inside a garage attached to your house, even if you leave the door open.
  • Don't burn anything in a stove or fireplace that isn't vented.
  • Don't heat your house with a gas oven.

ERP

9/20/2016 (Permalink)

Advantages of the SERVPRO Emergency READY Profile:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Richmond today to inquire about an Emergency Ready Profile for your facility! This free assessment of your building will help save you time in an event of a disaster and established SERVPRO of Richmond as your fire and water mitigation and reconstruction provider!

Prepare Your Business for the Upcoming Winter Weather!

9/20/2016 (Permalink)

Tips for Preparing your Business for Winter Weather

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Richmond about starting a Disaster Recovery Plan for your business.

SERVPRO of Richmond has been helping the Richmond community for over 30 years. We are always ready for whatever happens and is available for 24-hour emergency fire and water services.

Carpet and Rug Cleaning - New System!

8/19/2016 (Permalink)

Cleaning Carpet and Rug Cleaning - New System! New Rug Cleaning System

As you may know, SERVPRO of Richmond is widely known for handling fire, water and mold damages professionally and effectively. But, what some people forget is that we offer numerous of other services to home and business owners as well!

Carpet and rug cleaning is a service that we deal with on a day-to-day basis. Even the highest-quality carpet and rugs can show soiling over time. It is important to clean your carpets and rugs regularly, especially ones that have a high traffic rate. As a general rule, you should have your carpets and rugs professionally cleaned every 12 to 18 months. However, children and pets are huge factors that contribute to ware and tare and staining of your carpets and may require a more frequent cleaning. The IICRC (Institute of Inspection Cleaning & Restoration Certification) states that 79% of soil in carpet is dry soil. Vacuuming regularly is key to proper care and maintenance. However, just vacuuming every once in a while is not enough to get a good deep down clean.

We offer a range of specialized cleaning methods such as:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: when color-fastness is an issue

New System

Because we understand that our customer’s rugs are a very valuable material in their homes and business, SERVPRO of Chesterfield is excited to announce a brand new rug cleaning system!

This new state-of-the-art rug cleaning system offers our customers the opportunity to drop off their rugs at the SERVPRO of Richmond office location to be professionally cleaned. With this new system it will allow us to expand our already wide customer rug cleaning services to our residential customers with our new drop off rug service. The system comes equipped with a very large rug cleaning machine, which removes over 90% of moisture from rugs of almost any thickness in 3 minutes or less. This allows even heavy and dense textiles such as ninety-line hand-knotted Oriental rugs, to be processed quickly and efficiently. It also provides an electric hoist system that easily hangs the rugs for efficient drying and storage.

SERVPRO of Richmond will put into effect this new system within the next two weeks and will begin accepting drop off rug cleaning services. For more information, please contact our office at 804.740.6151.

FIRELINE Contents Restoration - Our New System!

8/2/2016 (Permalink)

Cleaning FIRELINE Contents Restoration - Our New System! Our employees being trained on the new FIRELINE system.

SERVPRO of Richmond has recently adopted the FIRELINE system, which has become the most widely used contents restoration production system in the industry. We are always looking for the best tools in the industry to satisfy our customer’s needs and provide them with the best results possible.

What is FIRELINE?

The FIRELINE Contents Restoration cleaning system is designed to thoroughly clean contents affected by soot, smoke damage, and other contaminants. This state-of-the-art, stainless steel construction delivers the ultimate in durability and efficiency, while utilizing the latest advancements in ultrasonic technology. FIRELINE provides consistent, high-quality cleaning results and high-volume production. It also comes equipped with specifically crafted contents baskets to cut down on damages caused by manually handling contents.

The Four Stations

The FIRELINE production system includes APW 4800 Pre-washer, APC 4800 Ultrasonic Cleaners and Oversize RDS 4800 Rinse Detail Station. Each of these units can accommodate three contents baskets simultaneously. The system also includes the TD 8000 High Volume Tunnel Dryer. Designed to keep up with FIRELINE’s high flow production rate, the Tunnel Dryer accommodates up to four contents baskets at a time.

After cleaning the affected contents, each item is carefully wrapped and placed in a specific labeled box to be delivered back to the customer. Trust the experts at SERVPRO of Richmond to professionally clean your contents with precision and care! 

Extreme Heat This Weekend in Richmond!

7/20/2016 (Permalink)

Community Extreme Heat This Weekend in Richmond! Stay cool and take the proper precautions in this extreme heat!

This weekend, temperatures are expected to reach the 3-digit mark! SERVPRO of Richmond wants you and your family to be safe and take the proper precautions during this time of extreme heat. When temperatures reaching this high, the body must work extra hard to maintain a normal temperature.

Extreme Heat can cause the following:

Heat Exhaustion - Typically occurs when people exercise heavily or work in a hot, humid place where body fluids are lost through heavy sweating. Blood flow to the skin increases, causing blood flow to decrease to the vital organs. This results in a form of mild shock. If not treated, the victim's condition will worsen. Body temperature will keep rising and the victim may suffer heat stroke.

Heat Stroke - A life-threatening condition. The victim's temperature control system, which produces sweating to cool the body, stops working. The body temperature can rise so high that brain damage and death may result if the body is not cooled quickly.

To prepare for extreme heat, you should:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Install window air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool air in.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year.
  • Listen to local weather forecasts and stay aware of upcoming temperature changes.
  • Know those in your neighborhood who are elderly, young, sick or overweight. They are more likely to become victims of excessive heat and may need help.
  • Be aware that people living in urban areas may be at greater risk from the effects of a prolonged heat wave than are people living in rural areas.
  • Get trained in first aid to learn how to treat heat-related emergencies.

What you should do if the weather is extremely hot:

  • Listen to NOAA Weather Radio for critical updates from the National Weather Service (NWS).
  • Never leave children or pets alone in closed vehicles.
  • Stay indoors as much as possible and limit exposure to the sun.
  • Stay on the lowest floor out of the sunshine if air conditioning is not available.
  • Postpone outdoor games and activities.
  • Consider spending the warmest part of the day in public buildings such as libraries, schools, movie theaters, shopping malls, and other community facilities. Circulating air can cool the body by increasing the perspiration rate of evaporation.
  • Eat well-balanced, light, and regular meals. Avoid using salt tablets unless directed to do so by a physician.
  • Drink plenty of water; even if you do not feel thirsty. Avoid drinks with caffeine. Persons who have epilepsy or heart, kidney, or liver disease; are on fluid-restricted diets; or have a problem with fluid retention should consult a doctor before increasing liquid intake.
  • Limit intake of alcoholic beverages.
  • Dress in loose-fitting, lightweight, and light-colored clothes that cover as much skin as possible. Avoid dark colors because they absorb the sun’s rays.
  • Protect face and head by wearing a wide-brimmed hat.
  • Avoid strenuous work during the warmest part of the day. Use a buddy system when working in extreme heat, and take frequent breaks.
  • Check on family, friends, and neighbors who do not have air conditioning and who spend much of their time alone.
  • Avoid extreme temperature changes.
  • Check on your animals frequently to ensure that they are not suffering from the heat. Go to a designated public shelter if your home loses power during periods of extreme heat. Text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area (example: shelter 12345).

With temperatures this hot, give your body a break and take a swim!

Public Pool:

Randolph Pool: http://bit.ly/29NWxPf

Information provided by: https://www.ready.gov/heat

The ElectroClean Electronic Cleaning System

7/14/2016 (Permalink)

Cleaning The ElectroClean Electronic Cleaning System Christie Newman (Marketing & Sales Manager, Lee Cross (Marketing Representative) & Theresa Kelsor (Crew Chief) use ElectroClean to clean inside of TV.

What is ElectroClean?

ElectroClean is a state-of-the-art electronic database program designed to quickly and systematically test items that may been impacted by firesootwater, and other contaminants. This portable computer station keeps an inventory of each item. A three stage testing process provides value to the insured and the insurance company that once the restoration process is complete, the electronics are in working order. The ElectroClean system determines salvageable items and eliminates costly electronic replacement by determining what is restorable versus when replacement is required.

Why ElectroClean?

  • Eliminates the expense of replace electronics when salvageable
  • Items tested before any other process, tested again after cleaning, testing a third time after ozone cleaning
  • On-site inventory, consistent forms/documents, standardized pricing
  • Portable computer testing system with cloud-based database
  • Tests hard drives from computers and provides data recovery

What Can Be Tested?

  • Computers, Hard Drives, Key Boards
  • Printers, Scanners
  • TVs, Wireless Controllers
  • Gaming Devices, Consoles, Remote Controls
  • Speakers, Subwoofers
  • Cables and Electronic Cords
  • DVD players, DVDs, CD players, CDs
  • Radios, Air Conditioners

Technology is not only valuable, but it is something we rely on every day. SERVPRO® of Richmond understands this and therefore has adopted the ElectroClean system to salvea our customer's electronics. We deeply care about the customer and will do everything we can to salvage your personal belongings, making it “Like it never even happened!”

#4 Best in the Nation!

7/7/2016 (Permalink)

Community #4 Best in the Nation! Our awesome team at SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus!

This year was the 47th Annual SERVPRO® Convention, which welcomes all franchise owners to take part in workshops for sales, marketing, production, office and executive divisions. They also attend a tradeshow highlighting the newest equipment in the industry. This is an opportunity to discuss new ideas and ways to improve each franchise using and developing new technologies that combat your firewater and mold damage professionally 

Oh yeah – they also give out awards!

Out of almost 1,700 SERVPRO® franchises, SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus was awarded #4 Best Franchise in the Nation! We want to thank everyone from our SERVPRO® team and our dedicated owners, Andy & Theresa Bahen for their continuous hard work! We couldn’t be more excited for this huge recognition of the great work our company has provided for more than 30 years. Andy and Theresa Bahen are the backbone to this company and have truly earned this title because of the hard work, dedication and passion they tirelessly put forth every day.

Thirty years ago, SERVPRO® of Chesterfield got its start working out of a 10x10 room. Now, the company has grown into a 50,000 square foot facility staffing about 100 people. Everyone including the wonderful office staff, the project managers, crew chiefs, the marketing department and technicians, all have major roles in creating this highly-valued company.

SERVPRO® of Chesterfield, Richmond, Henrico & Tri-Cities, Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. We cherish these relationships and will continue to work hard, growing the trust and support we’ve earned throughout the years.

We can only move forward from here! Next stop: #3!

Go Team Bahen!

Firework Safety!

6/30/2016 (Permalink)

The 4th and Fireworks

It’s that time of year again! Outdoor barbeques, cook-outs, summer beach vacations, and of course, fireworks! Whether you’re celebrating in your red, white and blue this weekend, or just enjoying a little backyard firework show this summer, knowing firework safety might help protect you and your loved ones from the potential harms of mishandling fireworks.

THE FACTS

According to the U.S. Consumer Product Safety Commission, their staff received reports of 11 non-occupational fireworks-related deaths occurring in 10 incidents during 2014. Four victims died in house fires caused by fireworks and seven victims died from direct impacts of fireworks.

It was also reported that fireworks were involved in an estimated 10,500 injuries treated in U.S. hospital emergency departments during calendar year 2014.

There’s no doubt that everyone enjoys watching those mesmerizing array of colors shooting into the sky, so here are some recommended safety tips from the National Council on Firework Safety:

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

SERVPRO of Richmond would like to wish everyone a fun and safe holiday! And remember, you know who to call when disaster strikes!

SERVPRO of Richmond 804.740.6151

The Importance Of Attaining Professional Fire Damage Repairs in Chesterfield

8/23/2015 (Permalink)

Fire Damage The Importance Of Attaining Professional Fire Damage Repairs in Chesterfield Fire Damaged Roof Needs Professional Repair

A Fire Damaged Chesterfield Home Needs Restoration

When a Chesterfield homeowner finds himself grappling with a fire in his home, the first instinct is often to run back into the house to remove any valuable possessions. However, this activity can present a host of problems given that fire damage tends to weaken the structural integrity of the house. Additionally, the smoke that results from the house fire can generate toxic chemicals that cause health problems if inhaled. It is wise to stay out of the structure, therefore, preventing the possibilities of injuries from these dangers. It is important to obtain professional fire damage repair services. Restoration companies possess the expertise, experience, and equipment necessary to restore order to your home in Chesterfield. Learn more about the value of attaining professional fire damage repair services by reviewing the following information:

Assessing Fire Damage Repairs

One of the first and most important services a professional restoration company will offer is the assessment of your fire damage. To accomplish this work, the company's professionals will complete a fire damage assessment. The task will consider both exterior and interior fire damage that have affected your property. This process includes numerous steps. Specific tools to measure damage, inspecting for hidden structural damage and taking pictures of the property are just a few of the required steps. Coordination between you, your insurance company and SERVPRO is a good first step.

Fire Damage Repair Services

A professional restoration company is skilled in offering a wide range of helpful fire damage repair services and should specialize in fire and water damage restoration. Restoring your residential property to its original condition as quickly as possible demands experience, equipment and a sense of urgency. First comes the repair and then the restoration to your home. Some of the services provided are:  

• Removing and replacing drywall or flooring that has been damaged by water

• Preventing mildew and mold growth by drying excess water from your property

• Rebuilding and reinforcing your home's structure

• Using tools like ozone machines and dehumidifiers to eliminate smoky smells and moisture from your property

• Replacing plumbing fixtures or appliances so that your home can regain its original condition 

Conclusion

As made clear by the information listed above, a professional fire restoration company can offer a wide range of restorative services once your home has fire damage. As a company committed to consistently offering ethical, excellent work, you can count on the professionals of SERVPRO to provide you with the precise, effective fire damage repair services you deserve. We're ready to assist you if the need should ever arise.

Locally Owned, with National Resources

We live and work in Chesterfield  too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Richmond is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Chesterfield community and want to pitch in and help make our community the best it can be. 

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately night or day to your Chesterfield home or business. Call us.  (804) 740-6151

Richmond Water Damage Experts: For the Best Repair of Your Home after a Fire or Flood

4/24/2015 (Permalink)

Water Damage Richmond Water Damage Experts: For the Best Repair of Your Home after a Fire or Flood Richmond Water damage can be one of the most devastating events to happen to a home.

Water damage experts: for the best repair of your home after a fire or flood

Richmond Water damage can be one of the most devastating events to happen to a home. If and when such an unfortunate and traumatic incident occurs, it is extremely important that you:

a) Contact your insurance company, and

b) Immediately hire the services of an expert Richmond water damage restoration company to fix the damages and restore your home to its former glory


The experts at professional restoration companies have the knowledge, experience and resources to quickly and efficiently repair your home. Using the right tools and equipment, they not only fix the problems, but they can also make sure that no nasty after-effects such as mold and mildew will remain behind to cause further problems.


In the immediate aftermath of a Richmond flood or fire, it is vital that you call on the expertise of water damage professionals. They can be quickly and easily found via professional restoration companies.


Working Together to Repair Your Home
To prevent the development of the secondary water-related problems mentioned above -- and the potential spread of dangerous spores and fungi -- it is better to have a team of experts undertaking the restoration in various parts of the home at the same time. Working together as a team in this manner, the water damage experts are better able to dramatically reduce the chances of secondary water damage.


Use of Specialized Tools
The experts at water damage restoration companies have immediate access to a variety of specialized tools and equipment that might not be readily available to you. 


?They can use tools such as industrial-strength dehumidifiers to easily pull more than 50 gallons of water each day from the affected area.


?They will use air-moving machines to move over a 100 cubic feet of around a particular room. This has a great impact on the evaporation process.


Used together, those two machines play an incredibly vital part in any restoration undertaking. Consider: Thoroughly drying out the area is the only way by which secondary water damage can be prevented, and the best way to do so is by the combined use of an air-moving machine and an industrial-strength dehumidifier. In addition, the water damage experts can also elect to use powerful chemical cleansers to destroy spores, mildew, mold and other fungi that might have already begun to grow in parts of your home.


Water Damage Experts Are Highly Experienced
You can depend on the experience of water damage experts. Whatever the cause of the damage, the experts are quick to use their extensive knowledge, training and experience to select the proper tools and right approach to carry out repairs effectively and efficiently.


Water damage experts are certified in multiple ways. For each type of certification level, they must demonstrate complete mastery of the corresponding restoration technique.


Ultimately, in the event of a fire or flood, water damage experts should be your go-to professionals for complete restoration services. Working in teams, they will use their combined years of experience and specialty equipment and tools to effectively repair your home in a quick and timely manner.


It is easy to hire Richmond water damage experts via professional restoration services, but you might need a referral from your home insurance provider before hiring them. However, once you have obtained said referral and instructed the restoration company to undertake the work, the water damage experts will respond immediately to begin the full and complete restoration process.


Contact your home insurance provider for more information and details concerning water damage experts.

Preventing Damage and Ensuring Safety During a Richmond Winter Storm

3/6/2015 (Permalink)

Storm Damage Preventing Damage and Ensuring Safety During a Richmond Winter Storm During Richmond winter storms and extreme periods of cold, your family and property are at-risk for many perils regardless of where you live.

Preventing Damage and Ensuring Safety During Winter Storms 

During Richmond winter storms and extreme periods of cold, your family and property are at-risk for many perils regardless of where you live. Keeping a calm and practical attitude during this time can minimize many of the dangers. For example, people often use space heaters and carelessly start fires. If the power goes off, your positive actions can reduce the negative consequences.

Safety Tips to Follow During Winter Storms

Staying informed can prevent many dangers, so listen to the radio or television for . Watch for changing conditions, and prepare for a siege if the weather warrants it. Start following your disaster or emergency plan to conserve resources. Reduce temperatures, cut heat to rooms that you don't need and move your pets to a place where they're sheltered. Dress in layers to save body heat. Other safety tips include: 

  • Open cabinet doors around interior pipes to allow warm air to circulate around the pipes.
  • If pipes freeze, open faucets to relieve pressure and prevent them from bursting. Remove insulation around the pipes, wrap them with rags and pour hot water over them until water begins to run.
  • Stay indoors unless an extreme emergency arises.
  • Use only safe methods of providing extra heat because fires are more common during storms. Make sure that kerosene heaters are ventilated, and always fill them outdoors for safety reasons.
  • Let faucets drip during periods of extreme cold.
  • If you must drive, let someone know where you're going and when you're expected and stick to the major roads and daylight driving.
  • Wet clothing loses its insulating value, so replace wet things with dry garments.
  • Keep exterior entries and unheated spaces closed.
  • Check your roof after major snow and ice events to see whether snow and ice have accumulated in areas to create unsafe weight.
  • If water begins to penetrate your home, turn off gas and electricity. When it's safe to begin removing water, remove damaged materials and as much standing water as possible before calling a remediation expert.

Even minor periods of cold can damage pipes and influence family members to try risky behavior. This fact is especially true in areas that don't usually experience cold weather. If you leave your home during inclement weather, set heat at a minimum of 55-degrees Fahrenheit to protect your possessions from the cold. If you plan to be away for some time, consider turning off your water and draining water heaters and hot tubs to prevent catastrophic leaks and flooding. Remove snow from window wells, stair wells and areas of the roof where snow accumulates, but don't melt the snow because it can cause water damage.

Safety is your foremost concern during a winter storm in Richmond, but you can also minimize the risks to your home by following safe practices during a storm. 

SERVPRO of Richmond Professionals provide fire and water damage restoration services. SERVPRO of Richmond proudly serves Chesterfield, Richmond, Henrico, Glen Allen, Midlothian, Short Pump, Petersburg, Colonial Heights, Chester, Hopewell, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by:

24/7 Fire Damage Restoration Service * 24/7 Carpet Restoration Water Damage * 24/7 House Flooding Damage * 24/7 Mold Remediation *24/7 Bio-hazard Crime/Suicide Clean *24/7 Fire Restoration.

Chesterfield Water Damage - Preventing and Thawing Frozen Pipes

1/3/2015 (Permalink)

Community Chesterfield Water Damage - Preventing and Thawing Frozen Pipes Protect your home in Richmond from water damage from frozen pipes.

Got frozen pipes and Chesterfield Water Damage? Blame hexagons.

Pipe Physics

The normal water molecule (H20) looks like a mom holding hands with two kids. When in the liquid state, these triangular molecules slide freely around each other, but when frozen, they rearrange themselves into a hexagonal lattice structure. By volume, water expands about nine percent when frozen.

Winter Headaches

That measly nine percent causes countless headaches when Father Winter comes knocking. Burst water pipes can rot out subfloors and damage ceilings – and problems only escalate. Once wet, untreated wood and carpet can mold and mildew, causing sickness and requiring renovation. Older pipes installed prior to the 1970s may leach toxins, like lead, when ruptured. Once damaged by major water leaks, a home may even lose its insurance eligibility.

A water supply pipe pumps water into the home; a sewer pipe flushes waste water to a municipal treatment facility. Between the two is a 3D labyrinth of pressurized water. Each one is at risk. If ice builds in a pipe, similar to plaque in an artery, backup pressures can rise to 3,000 psi. That is 75 times the pressure of a car tire. A 1/8-inch crack in a supply pipe can uncork 250 gallons of water every day.

Preventing Frozen Pipes

The best cure is prevention. Before Jack Frost comes to play, a homeowner should:

  • Drain water from seasonal pool lines, outdoor hoses, garden drip lines, etc. Store the hoses and pipes appropriately.
  • Insulate any remaining outdoor water lines to outbuildings, guest houses, and built-in jacuzzis.
  • Caulk and seal window trim gaps, cracked door jams, dryer vents, and any other gaps around the home where cold air can infiltrate.
  • Insulate pipes that run along exterior walls. Attics, crawl spaces, garages and basements often have little insulation, particularly if they are additions. Naked pipes should be covered with commercial sleeves, insulation wrap or UL-listed heat tape, but even one-fourth an inch of newspaper is better than crossed fingers.
  • If needed, pipes can be relocated by a licensed plumber.

Preparing for the Worst

But what happens when the mercury plummets? What happens when, as in the winter of 2013-2014 in Michigan's Upper Peninsula, temperatures do not rise above zero degrees for 75 consecutive days? 

  • Keep all exterior doors closed. Seal the garage. Barricade the patio. It’s a war, and the exterior doors are the front lines of the offense.
  • Promote air circulation by opening cabinet doors, leaving doors cracked open, and let cold water drip from faucets served by exposed supply pipes.
  • If leaving for the weekend, keep the thermostat temperature no lower than 55 degrees Fahrenheit. If traveling long-term, shut off and drain the water supply system.

Thawing Frozen Pipes

But sometimes Murphy’s Law kicks in. Pipes freeze despite the homeowner’s best efforts. A sharp drop in water pressure can signal a plugged pipe and requires immediate attention.

  • Pipes that are frozen but unruptured can be wrapped in hot, wet towels. But be aware that once frozen, a pipe is more likely to burst the next cold snap.
  • If a frozen pipe restricts all flow, the main water supply valve should be shut and the faucets left open.
  • Burst frozen pipes require a 911 plumbing call.

SERVPRO of Richmond is a 24/7 emergency water removal & flood clean up repair service company, Our technicians are highly trained and experienced with every Richmond water damage situation from sewage damage clean up, Richmond mold removal, Richmond smoke damage repair, Richmond fire damage repair, Richmond flooded basement, Richmond wet carpet, wet walls, Richmond water damage to carpet, Richmond basement water damage, flooded crawl space, sewer backup, sewage removal, mud removal, commercial water damage, restoration, house water damage, building water damage, hotel water damage, flooded building, crawl space water damage, crawl space sewage damage, pump out, dry out, flood water removal.

SERVPRO of Richmond Professionals provide fire and water damage restoration services. SERVPRO of Richmond proudly serves Richmond, Henrico, Glen Allen, Chesterfield, Midlothian, Short Pump, Petersburg, Colonial Heights, Chester, Hopewell, and surrounding areas. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by:

We are expanding! SERVPRO of Richmond and SERVPRO of Henrico are now a part of the SERVPRO of Chesterfield family. We are excited RVA!

8/5/2014 (Permalink)

The Bahen Team at SERVPRO of Chesterfield is excited to announce we have acquired SERVPRO of Richmond and SERVPRO of Henrico. We look forward to working with homeowners and businesses all over RVA. Call us - You can expect the same quality and great service SERVPRO of Chesterfield has been providing since 1985. 

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Chesterfield Water Damage - Preventing and Thawing Frozen Pipes

Richmond - 5 Important Ways to Winterize Your Business

Wading Through Water Damage in Richmond

Preventing Damage and Ensuring Safety During a Richmond Winter Storm

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