What our Customers say...
Water Damage Testimonials
Your professionalism from the first time I spoke to your office administration staff to the mitigator, and clean up crew were nothing short of professional, courteous and knowledgeable. They put my mind at ease and were patient in answering all of my questions. I would recommend them to anyone. Thank you Adrienne Lehman, David Cover, Nick Richmond, and Brooks York...and to all of the training crew, you are all rock stars!!
I called SERVPRO to have them come out and assess water damage. They arrived at my house within an hour of my call. Phil Griffith is the project manager. He walked us through every step piece by piece and made us feel so comfortable about the work that needs to be done. Phil is incredibly professional and one of the kindest service people I've had the privilege to meet. I'm very happy that they will be doing the job at my house, and I feel absolutely confident that it will be 100% to my satisfaction. It's so nice to find somebody who cares so much about us. I highly recommend Phil Griffith and SERVPRO.
I have never dealt with a company such as yours. The staff is beyond exceptional. Everyone. To the ladies on the phone, to Brendan Sweeny & Chris Burch, Bob Morgan, and Tucker Poole put up with me on a few occasions. Finally, Danny who delivered my rugs. Each one of you have done more for me than you know. It was all handled immediately, professionally, but most importantly with genuine kindness. Thank you doesn’t seem quite enough. You’re all so appreciated. You each set the standard. It matters!
I was not sure what SERVPRO did as a company but my insurance company recommended "remediation" due to the water damage. I was surprised at what other services they provided such as pulling up drywall/ baseboards and hauling old carpeting. I am very satisfied with the thoroughness.
I wanted to personally send a Thank You letter for the quality services I received during January 2017 for demolition and moisture checks in my home due to a burst pipe.
On January 8, 2017, a pipe burst over our kitchen table area. It affected the main level as well as the basement and below house garage. I immediately called Mutual Assurance and they had SERVPRO on the phone within an hour.
Early the next morning, January 9th, the demo crew came to my house.The ground was covered in ice and snow as it was the one big snowstorm of 2017. Every crew member introduced himself and had a great work ethic and understanding of what I was going through. I want to make sure they get a shout-out by name: Evan, Aaron and Chase.
The demo went smoothly and they left the area clean. They hand-bagged so much drywall and laminate flooring. The bags were heavy, but they kept working. It was very cold and wet as they carried bag after bag to the truck. All of the men were soaked all the way through. Before leaving, they set up 14 pieces of drying equipment.
After the first demo, Joey Waters came and did the initial moisture readings. He was very professional and explained the whole process. Joey returned for a second visit after Capital Construction did the additional demo. He was thorough in his readings as it is a priority of SERVPRO to make sure families are safe in their home and mold does not grow.
I wanted to thank SERVPRO for fast, quality service in my time of need. The service provided and quality of the contractors was great.
When a leaking pipe caused some serious damage, we gave your company a call. Not only did we get an actual person to answer the phone, but a quick appointment time that worked around my schedule. When the technician showed up he gave me a quote that was affordable and the work was completed on time. Thanks!
After a pipe burst under my sink in the kitchen, there was water damage in what seemed like everywhere. Your company came in found the leak, repaired it and then gave me a great price to fix the damage it caused. If this should ever happen again, your team will be the first I call.
Taylor [Burke] and his crew were on the scene immediately to remediate the water damage, and Ryan [Bradshaw] and his crew were fantastic. Ryan was hands on and very responsive! Just want to again express my sincere thanks for all the help on restoring our home. Looks terrific!
Thank you again to crew who came to my home and completed the task of returning my basement in order again. They were very professional, and respectful of my property and to me with my stress level. They did an excellent job, your company is to be commended for hiring such wonderful and caring individuals.
Our experiences with all the SERVPRO employees have been the most polite and professional group of people we have ever dealt with.