Recent Posts

Why Seeking Professional Help to Clean a Fire Damage is the Best Option

3/15/2017 (Permalink)

Cleaning Why Seeking Professional Help to Clean a Fire Damage is the Best Option Items affected by soot and smoke damage were cleaned with SERVPRO of Richmond's ultrasonic cleaning system.

No one plans for a fire to erupt in their home or business. Unfortunately, fire damage can occur at any time especially during this time of year. Space heaters, fire places, cooking equipment and candles are all perfect examples that could ignite your home into flames. Some people’s first reaction after a fire is to begin cleaning it up themselves. Here’s why you shouldn’t.

Water Damage – When the fire department responds to a fire in a home or business, they spray gallons of water into your property. The water will get everywhere- furniture, electronics, ceilings, clothing, floors, etc. The longer you wait to remove the water, the faster the damage will set in. Don’t try to remove the water yourself. You will waste valuable time that could be sent soaking up that damaging water. Calling SERVPRO of Richmond is the best option to quickly, efficiently and professional remove the water and to begin remediation to your home or business.

Soot Damage/ Smoke Damage – along with the extensive damage a fire can cause, soot and smoke damage is just as tricky. Smoke will get everywhere and travel throughout your home or business. It will affect everything in your home from furniture, clothing, walls, ceilings and floors. Soot will also be left behind staining walls and ceilings. SERVPRO of Richmond has the necessary products to property remove smoke and soot damage, as well as treating the contents affected by the fire.

Effected Contents – In some cases, a homeowner will discard their personal items effected by fire or smoke damage. This is another reason why you should call SERVPRO of Richmond. We can asses and inspect items to determine whether they are salvageable or unsalvageable. Our team will collect every item and thoroughly document each item to keep track and inventory all contents. A lot of times, we can clean and deodorize the effected contents.

Leave it to the professionals who have been restoring fire damages for over 30 years. We have the people, the tools, the equipment and the experience to handle any size disaster. Don’t try to handle it on your own. Time efficiency is key when it comes to a fire in your home or business.

Burn Awareness Week February 5th- 10th 2017

2/9/2017 (Permalink)

Every year, the first full week of February is dedicated to Burn Awareness. According to the American Burn Association, “this is designed to provide an opportunity for burn, fire and life safety educators to unity in sharing a common burn awareness and prevention message in our communities.”

 

Here are the facts provided by the ABA:

  • Burn injuries continue to be one of the leading causes of accidental death and injury in the United States.
  • Between 2010 and 2014, approximately 486,000 people were seen in Emergency Departments for treatment of non-fatal burn injuries.
  • In 2014 alone, there were 3,275 deaths from fires, which includes 2,795 deaths from residential fires, 345 from vehicle crash fires, and 135 from other sources.
  • One civilian fire death occurs every 2 hours and 41 minutes.
  • The odds of a U.S. resident dying from exposure to fire, flames or smoke are 1 in 1442.
  • The primary causes of injury include fire-flame, scalds, electrical and chemicals.
  • Men are more likely to be burned than women (68% males and 32% females were seen at a burn unit).
  • Most of the injuries occur in the home (73%) followed by work (8%)
  • Tragically, children, the elderly, and the disabled are especially vulnerable to burn injuries, and almost one- third of all burn injuries occur in children under the age of 15.
  • Children under five are 2.4 times as likely as the general population to suffer burn injuries that require emergency medical treatment.
  • Young adults ages 20-29 have a probability of burn injury that is roughly 1.5 times the risk of the general population.
  • Today, 96.8% of those who suffer burn injuries will survive. Unfortunately, many of those survivors will sustain serious scarring, life-long physical disabilities, and adjustment difficulties.

With these facts and statistics, it is easy to see why it is so important for the community to understand the dangers that come from burns. Especially when it comes to fire prevention, it is important to take precaution and the necessary steps to prevent possible disasters and injuries.

If you experience and fire in your home or business, call the trusted professionals who have been fighting fire damage for over 30 years. SERVPRO of Richmond is faster to any size disaster and can handle your fire damage with professionalism and precision.

31st Anniversary!

12/9/2016 (Permalink)

Today marks the 31st anniversary of SERVPRO of Chesterfield!

The growth of our franchise over the years has been phenomenal! What started out in a 10 X 10 room, has grown into a 50,000 square foot warehouse - employing up to 100 fantastic team members.

We couldn't have come this far without the support of our local communities in Richmond, Henrico and Tri-Cities and especially in Chesterfield. Thank you to our customers and clients for choosing Team Bahen to combat your disasters. Whether it's a fire, water, mold damage, or even a simple carpet cleaning, we are always here to help!

SERVPRO of Richmond, Chesterfield, Henrico, & Tri-Cities, Plus is so excited for the future growth of our franchise. Here's to 31 more years!

Thanksgiving Fire Safety

11/22/2016 (Permalink)

Thanksgiving is the leading day of the year for home fires involving cooking equipment. Sometimes there are multiple people in the kitchen taking part in the preparations of multiple dishes. It can be hectic and dangerous, so keeping fire safety in mind is important!

Look at the Facts:

  • According to the NFPA, in 2014, nearly four times as many home cooking fires occur on Thanksgiving as on a typical day.
  • And, in the same year U.S. fire departments responded to an estimated 1,730 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half (48%) of all reported home fires and civilian and tied with heating equipment for the second leading cause of home fire deaths.

 

Safety Tips:

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

 

For more information, please visit http://www.SERVPROrichmond.com/  to see what SERVPRO of Richmond can do to help if disaster strikes. We are available for 24-hour emergency fire and water services.

Info provided by: http://www.nfpa.org/public-education/by-topic/wildfire-and-seasonal-fires/thanksgiving-safety

Continuing Education Course: Deodorization & Biohazard Cleanup

11/16/2016 (Permalink)

Yesterday, SERVPRO of Richmond hosted a free Continuing Education Course for local insurance agents and adjusters. Most insurance professionals are required to earn a certain number of credits each year to uphold their licenses and be educated on certain topics that pertain to their daily experiences.

The agents were educated by a SERVPRO Corporate instructor on two topics including deodorization and biohazard cleanup. SERVPRO representatives brought in equipment that is used during the process of deodorization and cleaning up biohazard situations. Air foggers, cleaning and sanitization liquids, PPE (personal protective equipment), face masks, and other supplies were put on display and demonstrated by the instructor.

The instructor went into detail explaining our services that pertain to biohazard cleanup such as: sewage backup, crime scene residue, suicide/death accidents, homicide cleanup, blood cleanup, animal waste/remains, chemical spills, etc.

It was a very informative day for our local insurance professionals filled with educational facts and interesting discussions.

SERVPRO of Richmond is always happy to provide these courses to our local agents and educate them on the detailed processes SERVPRO takes to handle any type of disaster or accident.

Prepare Your Home for Fall

11/1/2016 (Permalink)

Prepare Your Home for Fall

It is important to pay close attention the interior and exterior parts of your home to prepare for fall weather. This includes, colder temperatures and falling leaves. Take at look at this checklist to ensure your home is ready for whatever the fall weather brings.

Interior:

  1. Check for drafts
  2. Have your furnace inspected
  3. Winterize AC
  4. Programmable thermostat
  5. Test home safety devices
  6. Clean dehumidifiers

Exterior:

  1. Do a roof check
  2. Check the chimney and fireplace
  3. Stock up on firewood
  4. Inspect siding
  5. Clean the gutters
  6. Check water drainage
  7. Reinforce windows and doors
  8. Turn off faucets and store hoses
  9. Service sprinklers and irrigation system
  10. Inspect nearby trees
  11. Trim landscaping
  12. Bring in flowerpots
  13. Plant bulbs
  14. Leaf removal
  15. Put away seasonal furniture
  16. Close the pool
  17. Organize the shed

Pre-maintenance to your home can help you save money and conserve energy in your home. It also prevents disasters from occurring like roof leaks from clogged gutters and drafts entering your home. Please contact SERVPRO of Richmond if you experience and water or fire emergency in your home.

Fire Prevention Week

10/10/2016 (Permalink)

Have you ever taken the batteries out of that annoying beeping smoke detector in your home? I know I have, and I’m sure you may have done that before too. However, this could be very dangerous if you don’t replace the batteries and make sure your smoke alarm is working properly.

This year’s Fire Prevention Week campaign is “Don’t Wait – Check the Date! Replace Smoke Alarms Every 10 Years!”

The National Fire Protection Association’s (NFPA) survey data shows that the public has many misconceptions about smoke alarms, which may put them at increased risk in the event of a home fire. For example, only a small percentage of people know how old their smoke alarms are, or how often they need to be replaced. NFPA focuses on these key messages:

  • Smoke alarms should be replaced every 10 years.
  • Make sure you know how old all the smoke alarms are in your home.
  • To find out how old a smoke alarm is, look at the date of manufacture on the back of the alarm; the alarm should be replaced 10 years from that date.

Here’s how to check:

  1. Remove the smoke alarm from the wall/ceiling.
  2. Look at the back of the alarm for the date of manufacture
  3. Smoke alarms should be replaced 10 years from the date of manufacture
  4. Put the alarm back on the ceiling/wall if it is less than 10 years old.

Other tips:

  • Install smoke alarms in every bedroom, outside each separate sleeping area, and on every level of the home, including the basement. Larger homes may need more alarms. For the best protection, make sure all smoke alarms are interconnected. When one sounds, they all sound.
  • Test smoke alarms at least once a month by pushing the test button
  • If the smoke alarm sounds, get outside/ go to your outside meeting place
  • A closed door may slow the spread of smoke, heat & fire
  • Call the fire department from a cell phone or neighbor’s phone. Stay outside until the fire department says it’s safe to go back inside.

This week is an also an opportunity for local firefighters to visit schools and teach children the importance of fire safety. They want to make sure you’re doing all you can to keep your family safe. Firefighters are also encouraging smokers to make sure they throw out butts and ashes correctly because it only takes something small to spark a fire if the conditions are dry.

For more information on fire safety please visit: http://www.nfpa.org/public-education/campaigns/fire-prevention-week

Biohazard Cleanup

9/26/2016 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Richmond's biohazard professionals provides this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.

We Understand

9/26/2016 (Permalink)

SERVPRO of Richmond understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Richmond specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Richmond can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

As the second largest SERVPRO franchise on the East Coast, no damage is too large or too small for SERVPRO of Richmond!

Prevent Carbon Monoxide Exposure This Winter

9/20/2016 (Permalink)

You Can Prevent Carbon Monoxide Exposure

  • Do have your heating system, water heater and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
  • Do install a battery-operated or battery back-up CO detector in your home and check or replace the battery when you change the time on your clocks each spring and fall. If the detector sounds leave your home immediately and call 911.
  • Do seek prompt medical attention if you suspect CO poisoning and are feeling dizzy, light-headed, or nauseous.
  • Don't use a generator, charcoal grill, camp stove, or other gasoline or charcoal-burning device inside your home, basement, or garage or near a window.
  • Don't run a car or truck inside a garage attached to your house, even if you leave the door open.
  • Don't burn anything in a stove or fireplace that isn't vented.
  • Don't heat your house with a gas oven.