Recent Posts

Biohazard Cleanup

9/24/2018 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Richmond's biohazard professionals provides this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.

No Job Too Large

9/5/2018 (Permalink)

SERVPRO of Richmond has just begun a large project right here in our warehouse. A company was carrying 1,200 pallets from overseas into the US when the pallets were exposed to heavy moisture and water. Needless to say, these pallets sitting in moisture for an extended period of time began to produce growth. 

Our team was able to come up with a game plan to handle a job this large. The process consisted of cleaning, remediating and re-wrapping all 1,200 pallets. A 60 x 30 containment area filled with air scrubbers was constructed inside our warehouse to perform the necessary measures to get these pallets cleaned and free of mold. It was important to build a containment area to keep the air scrubbers working efficiently in a confined space.

If you has a small patch of mold in your house or 1,200 pallets covered in mold, choose the professionals at SERVPRO of Richmond to handle your job the right way.

September is National Preparedness Month

8/31/2018 (Permalink)

September is recognized as National Preparedness Month to remind everyone that “we must all take action, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit,” (ready.gov).

With the recent flooding in Louisiana in mind, the last thing you want to worry about is how to communicate and what to do during a disaster like this horrific event that killed hundreds and left many families without homes.

What you can do:

  • Make A Family Plan – you may not be together with your family during a disaster.
    • Set up emergency alerts from local officials
    • Discuss family plans for disasters and plan where to go for safety.
    • Collect information on paper including, phone numbers, emails, social media, medical facilities, doctors, service providers, school
    • Decide on safe, familiar places where your family can go for protection and if you have pets think about animal-friendly locations
  • Take Action – ensure you can go for at least 3 days without electricity, water service, access to supermarket, or other local services
    • Prepare a disaster supply kit (water, food, battery-powered radio, flashlight, first aid kit, whistle, local maps)
    • Bookmark weather.gov to stay informed on severe weather
    • Learn about wireless emergency alerts, messages that will be sent to your phone during an emergency

Consider the following disasters that can occur at any time: Learn more about hazards which can affect your community and ways you can take action to prepare.

  • Earthquakes – can occur suddenly and be deadly. Most earthquake-related casualties result from collapsing walls, flying glass, and falling objects.
  • Floods - Flooding is the most common natural disaster in the United States and can happen anywhere.
  • Hurricanes - have the power to cause widespread devastation, and can affect both coastal and inland areas.
  • Tornadoes - are one of nature’s most violent storms, and can cause death, injury, and destruction within seconds.
  • Wildfires - can occur anywhere and can destroy homes, businesses, infrastructure, natural resources, and agriculture.

RVA Mold

8/16/2018 (Permalink)

The Truth is, It's Everywhere

Let’s face it, mold is everywhere. It can be found indoors and outdoors. It can enter your home or business through windows, vents and HVAC systems. Mold from outdoors can attach to clothing, shoes, pets and can be carried indoors. It grows anywhere, especially where there is moisture. And the worst part is, it can cause a variety of health effects. Children, the elderly, and anyone with respiratory problems are more likely to suffer the effects mold can have.

Mold’s Best Friend:

Water. Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

“Mold Removal” vs. Remediation

Because mold is everywhere, removing all mold from your home or business is impossible. A qualified restoration company understand the science behind mold and mold growth and knows how to remediate the problem area. So what do you do when you find mold growth in your home or business?

  • Step 1: Contact SERVPRO of Richmond 804.740.6151
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Commercial Cleaning Services in Richmond

7/24/2018 (Permalink)

If you are a business owner, or run a particular business that receives a lot of visitors and foot-traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Richmond for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of Richmond offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstrey
  • Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Removal and Deordorization
  • Vandalism

ERP for Your Commercial Building

7/24/2018 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) is a free assessment of your commercial facility. It is designed to give you all the information you need in an event of an emergency. Our SERVPRO of Richmond Marketing Representatives will come to your facility and record the details and information on their iPads such as shut-off valve locations, priority areas and priority contact information. It will also identify the line of command for authorizing work to begin as well as establishing who to call in case of an emergency. Our marketing representative will take pictures of all exits, stairwells, elevators, electrical room, alarm location, water and gas shut off locations and many other detailed information.

The ERP can be accessed through the free mobile app that can be downloaded from the app store. We will also print out a copy of the ERP, if requested, so you always have a hard copy in reach at your office. This service that we provide our clients is has proven to be very help in a fire or water disaster.

Call SERVPRO of Richmond today to inquire about an Emergency Ready Profile for your facility! This free assessment of your building will help save you time in an event of a disaster and established SERVPRO of Richmond as your fire and water mitigation and reconstruction provider!

Top 5 Most Common Causes of House Fires

7/24/2018 (Permalink)

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.

  1. Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep
  1. Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.
  1. Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.
  1. Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.
  1. Lightning

From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

You experience a fire in your home, don't hesitate to call SERVPRO of Richmond at 804.740.6151

Everything You Need To Know For Power Outages

7/24/2018 (Permalink)

This summer, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or “cooling shelter” that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Richmond at 804.740.6151 to remediate your damage and restore you home to pre-storm damage condition.

Severe Weather - Tornado Season

7/11/2018 (Permalink)

Luckily, in Richmond, VA we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Richmond will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Richmond is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

A list of questions and answers about tornadoes can be found here

We Can Handle Any Size Disaster

7/11/2018 (Permalink)

Over the weekend a very well-known restaurant located in downtown Richmond went up in flames. The fire started in the second-floor kitchen late in the night and spread throughout the entire building. Even the basement was severely affected by fire, water and smoke damage. Our SERVPRO of Richmond crew quickly sprang into action to begin the cleanup process as soon as possible.

When SERVPRO of Richmond deals with a large commercial loss, organization and efficiency is key. As seen in the displayed picture, our crews carefully pack up affected contents and document each item that is packed into boxes. Everything that will be handled is recorded and packaged carefully to be transported back to the warehouse where they will be cleaned, sanitized and delivered back to the customer.

Because we are a 24-hour emergency service company, we can begin services as soon as the disaster strikes. We have the necessary tools and equipment, as well as a large group of professionals who know exactly what needs to be done to properly restore the commercial building.