Recent Posts

Severe Weather - Tornado Season

7/11/2018 (Permalink)

Luckily, in Richmond, VA we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO of Richmond will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm. SERVPRO of Richmond is also an extreme team, meaning we can travel across the country to assist with a storm damage or very large loss. We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

A list of questions and answers about tornadoes can be found here

We Can Handle Any Size Disaster

7/11/2018 (Permalink)

Over the weekend a very well-known restaurant located in downtown Richmond went up in flames. The fire started in the second-floor kitchen late in the night and spread throughout the entire building. Even the basement was severely affected by fire, water and smoke damage. Our SERVPRO of Richmond crew quickly sprang into action to begin the cleanup process as soon as possible.

When SERVPRO of Richmond deals with a large commercial loss, organization and efficiency is key. As seen in the displayed picture, our crews carefully pack up affected contents and document each item that is packed into boxes. Everything that will be handled is recorded and packaged carefully to be transported back to the warehouse where they will be cleaned, sanitized and delivered back to the customer.

Because we are a 24-hour emergency service company, we can begin services as soon as the disaster strikes. We have the necessary tools and equipment, as well as a large group of professionals who know exactly what needs to be done to properly restore the commercial building.

Commercial Sewage Cleanup

7/11/2018 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have over 30 years of experience cleaning up these types of issues. SERVPRO of Richmond understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Richmond will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Richmond at 804.740.6151 and our professionals will respond 24 hours a day for emergency services.

How to Prevent Water Damage from Rain

7/11/2018 (Permalink)

Everyone loves the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Richmond can respond immediately to storm and flooding conditions.

The Right Equipment for Fire Damages

7/11/2018 (Permalink)

We believe at SERVPRO of Richmond that the right tools for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Richmond fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, nonsmeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Deodorization Equipment

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Wading Through Water Damage in Richmond

7/2/2018 (Permalink)

Water Damage in Richmond can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment.

If you would like to schedule service for your home or business, please call today!

Call us at 24/7 at (804) 740-6151

Water Damage In Richmond

7/2/2018 (Permalink)

Most of the homeowners living in Richmond who call a water damage restoration company are doing so for the first time. In many cases, these individuals are concerned about who will be assisting them and exactly how they will resolve the excessive water issue. Ultimately, most homeowners just want to ensure that the water damage restoration process will be completed professionally and ethically. Additionally, they want to ensure a rapid return home after a case of massive water damage. If you find yourself in need of water damage mitigation services and want to ensure that you'll obtain high-quality assistance, the company to call is SERVPRO.

24/7 Emergency Services are available because water damage can strike at any time. Luckily, the professionals of SERVPRO are pleased to offer 24/7 emergency services that enable you to actuate immediate assistance when disaster strikes. This service is important because the sooner the standing water is eliminated, the less susceptible you'll be to health hazards and secondary water damage. Immediate removal of pooling water is imperative.

Exceptional Equipment For Water Extraction and Drying Services are in the arsenal of the professionals from SERVPRO. Our industry experts are highly skilled in using specialized equipment like wet vacuums and water pumps to remove excess water with speed. They can also use moisture meters and hygrometers to detect any areas of the home where hidden pockets of water or moisture may be isolated. Additionally, the company's restoration experts will use specialized recovery techniques to dry important photographs and documents. Irreplaceable personal remembrances are treated with the utmost urgency and care.

Restoration Services, rather than replacement of damaged furnishings and building materials, can lessen your time away from your home in Richmond and also cut your expenses. These services include the removal of water-saturated materials such as upholstery and carpeting. Additionally, damaged ceiling tiles, soaked drywall, and wet insulation will be dismantled and tossed. Any valuable items that have come in contact with water are dried according to IICRC protocols on location and if necessary moved to our facilities for cleaning.

Decontamination is an important component of the water damage restoration process because it lessens the potential for mold growth in your Richmond home. The professionals of SERVPRO make use of EPA-approved cleaning, antifungal and antibacterial products to sanitize and wipe down any areas of your property that have been impacted by mold. Any porous material that contains mold growth will also be discarded. An example is drywall or carpeting. 

When your property in Richmond has been impacted by water damage, there's no time to waste. With more than 57 years of industrial experience in this dynamic field, our SERVPRO trained IICRC technicians are effective in utilizing the detail-oriented approach that gets you back home as if it never even happened.

We live and work in Richmond too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Richmond is close by and ready to respond to your water or flood damage emergency. We are faster to any size disaster. Call us for help. (804) 740-6151

Commercial Services in Richmond

6/20/2018 (Permalink)

SERVPRO of Richmond is the 2nd largest SERVPRO Franchise on the East Coast. Out of 1,700 franchises, SERVPRO of Richmond was ranked #4 Best Franchise in 2016. We take pride in our work and we provide great service to our local commercial businesses.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Richmond has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

Here is a list of some of the businesses we provide service to:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of Richmond responds quickly to your Richmond firewater, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

Richmond - 5 Important Ways to Winterize Your Business

6/20/2018 (Permalink)

Richmond water damage can be one of the most devastating events to happen to a home. If and when such an unfortunate and traumatic incident occurs, it is extremely important that you:

a) Contact your insurance company, and

b) Immediately hire the services of an expert Richmond water damage restoration company to fix the damages and restore your home to its former glory

The experts at professional restoration companies have the knowledge, experience and resources to quickly and efficiently repair your home. Using the right tools and equipment, they not only fix the problems, but they can also make sure that no nasty after-effects such as mold and mildew will remain behind to cause further problems.

In the immediate aftermath of a Richmond flood or fire, it is vital that you call on the expertise of water damage professionals. They can be quickly and easily found via professional restoration companies.

Working Together to Repair Your Home
To prevent the development of the secondary water-related problems mentioned above -- and the potential spread of dangerous spores and fungi -- it is better to have a team of experts undertaking the restoration in various parts of the home at the same time. Working together as a team in this manner, the water damage experts are better able to dramatically reduce the chances of secondary water damage.

Use of Specialized Tools
The experts at water damage restoration companies have immediate access to a variety of specialized tools and equipment that might not be readily available to you. 

- They can use tools such as industrial-strength dehumidifiers to easily pull more than 50 gallons of water each day from the affected area.

- They will use air-moving machines to move over a 100 cubic feet of around a particular room. This has a great impact on the evaporation process.

Used together, those two machines play an incredibly vital part in any restoration undertaking. Consider: Thoroughly drying out the area is the only way by which secondary water damage can be prevented, and the best way to do so is by the combined use of an air-moving machine and an industrial-strength dehumidifier. In addition, the water damage experts can also elect to use powerful chemical cleansers to destroy spores, mildew, mold and other fungi that might have already begun to grow in parts of your home.

Water Damage Experts Are Highly Experienced
You can depend on the experience of water damage experts. Whatever the cause of the damage, the experts are quick to use their extensive knowledge, training and experience to select the proper tools and right approach to carry out repairs effectively and efficiently.

Water damage experts are certified in multiple ways. For each type of certification level, they must demonstrate complete mastery of the corresponding restoration technique.

Ultimately, in the event of a fire or flood, water damage experts should be your go-to professionals for complete restoration services. Working in teams, they will use their combined years of experience and specialty equipment and tools to effectively repair your home in a quick and timely manner.

It is easy to hire Richmond water damage experts via professional restoration services, but you might need a referral from your home insurance provider before hiring them. However, once you have obtained said referral and instructed the restoration company to undertake the work, the water damage experts will respond immediately to begin the full and complete restoration process.

Contact your home insurance provider for more information and details concerning water damage experts

How to Deal with Mold in Your Richmond Home

6/20/2018 (Permalink)

Mold in Richmond, and Why a Remediation Team is the Answer  

When mold infestation becomes a problem at your residential property in Richmond, mold remediation is the solution. To learn more about what mold infestation is and how mold remediation can correct the issue, refer to the following short outline:

Mold: A Brief Overview

Have you ever noticed at your Richmond library, local university, or government building, a musty, dank odor? Often, people have this experience and assume the odor was caused by dust, old papers, or poor ventilation. However, it's important to note that the smell could have resulted from mold spores located somewhere in the building's structure. Additionally, the smell could be coming from the air conditioning and heating systems. In many cases, this health hazard goes ignored because visitors and employees are unaware that the culprit is mold. 

Richmond private homes, schools,  government buildings and public offices all contain natural amounts of mold spores. These spores are endemic in the environment. Once a natural disaster such as a flood or fire occurs, commercial and residential spaces become breeding grounds for mold. Water and moisture are conducive conditions for this explosive growth. These mold spores breed and grow within the building, and this can result in a toxic environment. In the event that a mold infestation becomes too profound for regular removal methods, it is appropriate and advantageous for you to seek professional services. 

What Is Mold Remediation? 

Although defined broadly, mold remediation is the process of eliminating any mold growth that exceeds a size of 10 square feet. Mold remediation differs from conventional mold removal methodologies. Specifically, the potential health hazards involved in the remediation process, coupled with the challenges of effectively removing the spores, necessitates the assistance of a professional team that has extensive experience in this field. These experts will use advanced techniques and specialized tools to get the job done. When you hire a professional remediation company such as SERVPRO to complete the mold remediation process, the crew will use precautionary containment procedures and industrial chemicals to prevent further contamination and proliferation of the mold spores. Experienced technicians with HEPA breathing equipment are the only individuals who should be completing this work.  Safety always comes first.

How Does The Mold Remediation Process Work?

Prior to cleaning the mold, expert mold remediation technicians will contain the area. This objective utilizes special plastic sheeting. The poly sheeting is thick enough to stop the small spores from escaping. Next, the remediation specialists will use an HEPA filtered vacuum, industrial strength cleansers, and wet vacuums to clean the mold and prevent it from spreading. Once this process is complete,  the remediation specialist can suggest if your furniture and books can be saved or if you'll need to replace them. 


If you find your home subjected to the presence of mold, it's time to hire a professional remediation team. The team to call is SERVPRO. As mold remediation specialists, these experts provide detail-oriented, customer-centric services that yield results and earn high ratings on customer satisfaction. 

Locally Owned, with National Resources

SERVPRO of Richmond is locally owned and operated, so we are part of the Richmond community too. When you have a mold or water damage issue, we’re already nearby and ready to help. 

We use specialized mold remediation equipment. We can help.

Call (804) 740-6151.